Resource Informatics Group
ServiceNow Administrator/Developer
Resource Informatics Group, Wake Forest, North Carolina, us, 27588
ServiceNow Administrator/DeveloperWake Forest, NC - Remote
Preferred Qualifications:• Experience working in the governmental sector (local, state, or federal)• Experience successfully implementing the ServiceNow CSM application and processes leveraging the CSM framework• Experience performing continuous improvement initiatives for processes and services• Strong knowledge and familiarity with CSM processes• Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for intended audience• Ability to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results; produce unambiguous, comprehensive, and accurate interpretations• Ability to obtain a security clearance with FedRamp administration standards.
Preferred Qualifications:• Experience working in the governmental sector (local, state, or federal)• Experience successfully implementing the ServiceNow CSM application and processes leveraging the CSM framework• Experience performing continuous improvement initiatives for processes and services• Strong knowledge and familiarity with CSM processes• Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for intended audience• Ability to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results; produce unambiguous, comprehensive, and accurate interpretations• Ability to obtain a security clearance with FedRamp administration standards.