Account Manager

DescriptionAre you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you!In This Role You WillAt Acabl, our customers are at the heart of everything we do. We are seeking an experienced Account Manager to grow deep relationships with our valued customers, identify opportunities to add more value through Actabl’s software solutions, and lead revenue opportunities through our sales process.Typical FunctionsCustomer ChampionBe the sales champion for our valued customers after they are onboarded to Actabl’s platform, representing the Actabl’s brand and all of our software solutionsUnderstand existing customer goals, pain points, current product usage, and industry trends to proactively identify expansion and upsell opportunitiesCollaborate with our Customer Success team to help customers maximize product use, value, and satisfaction with Actabl’s software solutionsAccount Growth and RetentionGrow revenue with our existing customers by demonstrating the business value of using additional products/features from Actabl’s software solutionsLead sales opportunities from identification through legal contracting, following Actabl’s defined sales process and maintaining exceptional CRM hygiene for accurate forecastingManage the renewal process to successfully recontract our existing customers into balanced terms that profit our business and benefit our customersIndustry and Product KnowledgeStay up-to-date on hospitality industry trends and participate in hospitality conferences or customer events as necessary to build relationshipsBe a champion of Actabl’s innovative platform with the ability to conduct informative demos for our Business Intelligence, Operations Management and CapEx, and Labor Management software solutionsRequirementsProven experience in a Sales or Account Management role, preferably in a SaaS environmentDeep hospitality industry expertise and relationshipsBusiness acumen and proven ability to close deals and negotiate for positive outcomesProficiency with Salesforce or other CRM softwareSalary DescriptionBase salary dependent on experience with an additional 50% compensation from hitting revenue targets$75,000 - $90,000 base + 50% commission potential

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