Patient Education Manager, NF1 PN, South

This is what you will do:The NF1 PN Patient Education Managers (PEMs) are an empathetic and trusted educational resource for NF1 patients and families. They are responsible for engaging with the local NF1 patient community via 1:1 meetings; conducting unbranded and branded patient education at scale through programs; and (in close collaboration with Alexion’s Patient Advocacy team) partnering with local and regional NF1 advocacy groups to further raise awareness of NF1 burden, NF1 disease progression, and NF1 PN treatment.In addition to these responsibilities, PEMs also refer patients and caregivers to Case Managers for case management support when starting on Alexion therapy and connect the NF1 community, as appropriate, to local advocacy networks and approved resources to best support patients and their families through the treatment journey.Texas, Oklahoma, Louisiana, Mississippi, Kansas, Missouri and Arkansas.You will be responsible for:Developing, in close partnership with Alexion Patient Advocacy and NF1 PN brand marketing, a regional patient engagement plan that strategically supports commercial prioritiesCoordinating frequently with key cross functional partners to execute local patient outreach compliantly and effectively (e.g.: Compliance, Legal, Marketing, Market Access, Medical, Patient Advocacy, Patient Services, etc.)Educating patients and caregivers via 1:1 meetings, including face-to-face interactions, about NF1 disease state, NF1 PN treatment, and Alexion’s patient support programsWhen possible, conducting impactful in-person or virtual educational events on behalf of Alexion to deliver disease and product information at scaleBuilding a robust rare disease network of NF1 PN advocates via active participation in local advocacy events to identify educational needs, raise disease awareness, and promote patient empowermentDelivering on data driven performance objectives and effectively tracking and communicating year-to-date progress to cross functional partners and Alexion leadershipYou will need to have:Minimum of 4 years business experience in the healthcare industryBA/BS degree, advanced degree a plusExperience engaging with patients and caregivers with rare/chronic conditionsEmpathy for others with proven ability to listen well, connect meaningfully, and present complex information in a clear and engaging manner during 1:1 meetingsHigh initiative, solid work ethic, and consistent accountabilityAbility to adapt quickly and commitment to react positively to frequent change in a high-energy, fast paced environmentExcellent presentation skills to diverse stakeholders in varied settings that will include groups of 150+ peopleStrong organizational capabilities that will facilitate strategic and efficient territory management over a large geographyAbility to travel 60-80% of time, including evenings and weekends. Willingness to attend in-person impromptu trainings, educational programs, and business meetings as necessary. Potential territory to cover includes the following states: Texas, Oklahoma, Louisiana, Mississippi, Kansas, Missouri and Arkansas.Valid driver's license and clean driving recordThe duties of this role are generally conducted in a field environment. As is typical of a field-based role, employees must be able, with or without an accommodation to: travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; engage in communications via phone, video, and electronic messaging; problem solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.We would prefer for you to have:At least three years field-based experience in account management, patient education, or salesExperience assisting patients/caregiversBackground in advocacy, counseling, nursing, rare disease support, or social workUnderstanding of community engagement groups and non-profit organizationsUnderstanding of managed care and self-administered productsFamiliarity with relevant legal and regulatory components of the pharmaceutical and biotech industries; rare disease specific knowledge of these elements is a plusKnowledge of Oncologic, Neurologic, or Rare Disease conditionsBilingual speaker, Spanish

#J-18808-Ljbffr