University of California - San Francisco Campus and Health
PEM Operations Analyst
University of California - San Francisco Campus and Health, San Francisco, California, United States, 94199
PEM Operations Analyst
M_EM-Pediatric-BCH OAKFull Time79596BRJob Summary
Uses skills as a seasoned and experienced administrative operations professional to manage, plan and administer the operations of a small to mid-sized academic or non-academic department or organizational unit with limited scope. May report to a chair, director, or a higher level administrative operations professional or manager. Perform short- and long-term planning for the organization. May supervise staff or students. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.The Pediatric Emergency Medicine (PEM) Operations Analyst provides and oversees the administrative and operational support to the PEM Section Chief, Division Manager and PEM Division. This position independently analyzes and prioritizes issues in a fast-paced environment, manages the Section Chief's complex and demanding schedule, provides administrative support for PEM faculty, coordinates division activities, and plans and implements major events for the division and/or department. The incumbent oversees and manages the flow and exchange of information, streamlines interactions with key executives, and facilitates initiatives on behalf of the PEM Section Chief. The PEM Operations Analyst also partners with the DEM Education team, Program Coordinators/Directors and the Graduate Medical Education (GME) Office to onboard visiting residents.This position performs and/or oversees special projects or assignments that are sensitive or complex in nature, requiring independence and initiative in execution and implementation. The individual handles details and oversees work of confidential and critical nature to support the Section Chief and leadership team on matters of significance. Functions as the gatekeeper, understanding the requirements and support the needs of the Section Chief, leadership and management, in order to prioritize issues according to urgency and to allocate time for scheduled events, travel, and meetings.The PEM Operations Analyst reports to the PEM Section Chief and PEM Division Manager. This position requires professionalism, diplomacy, independent decision-making, organization, initiative, ability to prioritize work and various tasks accurately and independently, has the ability to interact with many diverse personalities, and to function effectively under competing priorities; has appropriate technical skills, attention to detail, effective time management skills, and the ability to perform with little or no supervision is a must. Assignments are often given on a project basis and the incumbent is expected to manage the entire problem-solving process: gather and sort information, identify potential solutions, and present the finished product in the form of a written recommendation or completed project.Department Description
The Department of Emergency Medicine (DEM) provides emergency medical care to approximately 175,000 patients annually at the UCSF Medical Center at Parnassus, UCSF Benioff Children's Hospitals at Mission Bay and Oakland and Zuckerberg San Francisco General Hospital and Trauma Center. DEM administrative and research staff supports the work of 87 full-time faculty, 70+ part-time attendings, a residency program, fellowship programs and over 300 house staff and students each year. Our vision is to be the leader in compassionate, innovative and equitable emergency care for all people at all times.Required Qualifications
Bachelor's degree in related area and 3+ years of related experience and / or equivalent experience / trainingInterpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skillsKnowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelinesAbility to use discretion and maintain confidentialityStrong skills in short-term planning, analysis, problem-solving, and customer serviceProven analytical, organizational, customer service, time management and problem-solving skillsAbility to exercise excellent judgment, tact, confidentiality and diplomacy in all interactions, and establish effective working relationships with sensitivity and respect for diversityDemonstrated ability to prioritize work accurately and independently, and to function effectively under competing priorities. Must be able to identify when to seek supervisor's guidanceAdvanced computer proficiency with Mac and PC platforms, Microsoft Office Suite (Word, Excel, and PowerPoint etc.) and a willingness to learn and implement new applicationsAbility to multi-task and organize information. Experience in and particular ability to organize, make judgments, and coordinate multiple types of tasks, while under the pressure of seemingly conflicting deadlinesPreferred Qualifications
Solid knowledge of common University-specific computer application programsThorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel managementThorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employeesAbout UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu. Join us to find a rewarding career contributing to improving healthcare worldwide.Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.Organization
CampusJob Code and Payroll Title
007377 ADMIN OFCR 3Job Category
Administrative Support, Professional (Non-Clinical)Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)Employee Class
CareerPercentage
100%Location
Flexible (combination of onsite and remote work), Mission Bay (SF), Oakland, CAShift
DaysShift Length
8 HoursAdditional Shift Details
Monday-Friday 8:00am-5:00pm
#J-18808-Ljbffr
M_EM-Pediatric-BCH OAKFull Time79596BRJob Summary
Uses skills as a seasoned and experienced administrative operations professional to manage, plan and administer the operations of a small to mid-sized academic or non-academic department or organizational unit with limited scope. May report to a chair, director, or a higher level administrative operations professional or manager. Perform short- and long-term planning for the organization. May supervise staff or students. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.The Pediatric Emergency Medicine (PEM) Operations Analyst provides and oversees the administrative and operational support to the PEM Section Chief, Division Manager and PEM Division. This position independently analyzes and prioritizes issues in a fast-paced environment, manages the Section Chief's complex and demanding schedule, provides administrative support for PEM faculty, coordinates division activities, and plans and implements major events for the division and/or department. The incumbent oversees and manages the flow and exchange of information, streamlines interactions with key executives, and facilitates initiatives on behalf of the PEM Section Chief. The PEM Operations Analyst also partners with the DEM Education team, Program Coordinators/Directors and the Graduate Medical Education (GME) Office to onboard visiting residents.This position performs and/or oversees special projects or assignments that are sensitive or complex in nature, requiring independence and initiative in execution and implementation. The individual handles details and oversees work of confidential and critical nature to support the Section Chief and leadership team on matters of significance. Functions as the gatekeeper, understanding the requirements and support the needs of the Section Chief, leadership and management, in order to prioritize issues according to urgency and to allocate time for scheduled events, travel, and meetings.The PEM Operations Analyst reports to the PEM Section Chief and PEM Division Manager. This position requires professionalism, diplomacy, independent decision-making, organization, initiative, ability to prioritize work and various tasks accurately and independently, has the ability to interact with many diverse personalities, and to function effectively under competing priorities; has appropriate technical skills, attention to detail, effective time management skills, and the ability to perform with little or no supervision is a must. Assignments are often given on a project basis and the incumbent is expected to manage the entire problem-solving process: gather and sort information, identify potential solutions, and present the finished product in the form of a written recommendation or completed project.Department Description
The Department of Emergency Medicine (DEM) provides emergency medical care to approximately 175,000 patients annually at the UCSF Medical Center at Parnassus, UCSF Benioff Children's Hospitals at Mission Bay and Oakland and Zuckerberg San Francisco General Hospital and Trauma Center. DEM administrative and research staff supports the work of 87 full-time faculty, 70+ part-time attendings, a residency program, fellowship programs and over 300 house staff and students each year. Our vision is to be the leader in compassionate, innovative and equitable emergency care for all people at all times.Required Qualifications
Bachelor's degree in related area and 3+ years of related experience and / or equivalent experience / trainingInterpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skillsKnowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelinesAbility to use discretion and maintain confidentialityStrong skills in short-term planning, analysis, problem-solving, and customer serviceProven analytical, organizational, customer service, time management and problem-solving skillsAbility to exercise excellent judgment, tact, confidentiality and diplomacy in all interactions, and establish effective working relationships with sensitivity and respect for diversityDemonstrated ability to prioritize work accurately and independently, and to function effectively under competing priorities. Must be able to identify when to seek supervisor's guidanceAdvanced computer proficiency with Mac and PC platforms, Microsoft Office Suite (Word, Excel, and PowerPoint etc.) and a willingness to learn and implement new applicationsAbility to multi-task and organize information. Experience in and particular ability to organize, make judgments, and coordinate multiple types of tasks, while under the pressure of seemingly conflicting deadlinesPreferred Qualifications
Solid knowledge of common University-specific computer application programsThorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel managementThorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employeesAbout UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu. Join us to find a rewarding career contributing to improving healthcare worldwide.Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.Organization
CampusJob Code and Payroll Title
007377 ADMIN OFCR 3Job Category
Administrative Support, Professional (Non-Clinical)Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)Employee Class
CareerPercentage
100%Location
Flexible (combination of onsite and remote work), Mission Bay (SF), Oakland, CAShift
DaysShift Length
8 HoursAdditional Shift Details
Monday-Friday 8:00am-5:00pm
#J-18808-Ljbffr