Compass Group
General Manager of Clubs - Lumen Field
Compass Group, Seattle, Washington, us, 98127
Job Summary
The General Manager of Clubs is responsible for working alongside the Director of Clubs & Bars to oversee our team at the location - ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.Detailed Responsibilities
Understands all menus, product offerings, packaging, and pricingEnsures all clubs concession areas have proper displays and merchandiseExecutes all security, safety, and sanitation standardsProvides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession eventFollows and executes a preventative maintenance schedule as set forth by Director of Clubs & BarsHolds the team accountable to steps of service to deliver great guest serviceEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, subcontractors, not-for-profits, and Levy team membersRegularly obtains feedback from clients and guests to improve operationsResponds and assists in any departmental guest service issuesExecutes all menus, promotions, and programs as outlined by the Director of Clubs & Bars in accordance with Levy standardsAchieves daily sales and assigned cost goalsAchieves assigned budget goalsFollows and enforces responsible alcohol service policiesEffectively verifies all opening and closing inventoriesExecutes required daily reporting in a timely mannerEnsures required department reports are completed and information is compiled at month-end closingEnsures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbookForecasts and adequately schedules team members to meet operational needs and desired targetsEnsures proper cash handling procedures are being performedEnsures assigned areas are fully stocked and are ready for operationEnsures complete maintenance and on-site training of the current POS system and concession equipmentConducts regularly scheduled meetings to ensure lines of communication are open between management and team membersInterviews, hires, trains, and develops team members according to Levy guidelinesOther responsibilities, as neededJob Requirements
3+ years of leadership experience in hospitality or retailBachelor's Degree in Hospitality Management is preferredHigh level of computer literacyUnderstanding of financial conceptsPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skills
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The General Manager of Clubs is responsible for working alongside the Director of Clubs & Bars to oversee our team at the location - ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.Detailed Responsibilities
Understands all menus, product offerings, packaging, and pricingEnsures all clubs concession areas have proper displays and merchandiseExecutes all security, safety, and sanitation standardsProvides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession eventFollows and executes a preventative maintenance schedule as set forth by Director of Clubs & BarsHolds the team accountable to steps of service to deliver great guest serviceEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, subcontractors, not-for-profits, and Levy team membersRegularly obtains feedback from clients and guests to improve operationsResponds and assists in any departmental guest service issuesExecutes all menus, promotions, and programs as outlined by the Director of Clubs & Bars in accordance with Levy standardsAchieves daily sales and assigned cost goalsAchieves assigned budget goalsFollows and enforces responsible alcohol service policiesEffectively verifies all opening and closing inventoriesExecutes required daily reporting in a timely mannerEnsures required department reports are completed and information is compiled at month-end closingEnsures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbookForecasts and adequately schedules team members to meet operational needs and desired targetsEnsures proper cash handling procedures are being performedEnsures assigned areas are fully stocked and are ready for operationEnsures complete maintenance and on-site training of the current POS system and concession equipmentConducts regularly scheduled meetings to ensure lines of communication are open between management and team membersInterviews, hires, trains, and develops team members according to Levy guidelinesOther responsibilities, as neededJob Requirements
3+ years of leadership experience in hospitality or retailBachelor's Degree in Hospitality Management is preferredHigh level of computer literacyUnderstanding of financial conceptsPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skills
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