BITCO Insurance Companies
Sr. Claims Representative- Liability
BITCO Insurance Companies, Duluth, Georgia, United States, 30155
Job Description
BITCO Corporation, headquartered in Davenport, IA, is currently seeking a
Sr. Claims Representative- Liability
to join our branch office located in
Atlanta GA . With 11 branch offices in 10 states, BITCO provides quality insurance services to specialized industries including construction, forest products and oil gas. This position is eligible for a hybrid work schedule with required business travel to BITCO office locations and customer offices.
Position Summary:
This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability. This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.
Primary Responsibilities:
Review, analyze, and interpret policy conditions, exclusions and endorsements to resolve coverage and liability issues for assigned claimsPrepare reservation of rights letters, nonwaiver agreements, and coverage disclaimers to address claim coverage issuesReview and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposureInvestigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materialsProvide proper documentation and reporting of investigation and claims handling activitiesNegotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documentsMaintain a working knowledge of regulatory and jurisdictional requirementsProvides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claimOther duties as assignedQualifications:
Minimum of 5 years of experience with the following:Coverage Review – interpreting policies, agreements and disclaimersClaims Investigation – Statements, authorizations, retention of qualified experts and counselClaims Administration – Reports, review reserves, compliance knowledge of laws and proceduresClaims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
Knowledge of coverage, negligence principles, investigation and negotiation techniquesAbility to obtain and maintain state adjusting licenses, as neededMust be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer serviceAbility to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the publicAbility to manage and organize workload of multiple tasks simultaneouslyExcellent judgement, negotiation, and decision making skillsMust be able to travel between different off-site locations or overnight in an expeditious mannerExperience in handling liability claims in FL, AL, GA, SC, NC, VA, PABenefits:
Competitive salary and benefitsPaid vacation and 12 paid holidays a yearHealth, dental, and vision insuranceCompany paid life insurance – 2x annual earningsOld Republic 401(k) Savings and Profit Sharing PlanEducation and training opportunitiesInsurance designations encouraged with financial assistance availableDaily two-hour flexible start and end time for 7.5-hour workdayEmployee Fitness Program
BITCO Corporation, headquartered in Davenport, IA, is currently seeking a
Sr. Claims Representative- Liability
to join our branch office located in
Atlanta GA . With 11 branch offices in 10 states, BITCO provides quality insurance services to specialized industries including construction, forest products and oil gas. This position is eligible for a hybrid work schedule with required business travel to BITCO office locations and customer offices.
Position Summary:
This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability. This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.
Primary Responsibilities:
Review, analyze, and interpret policy conditions, exclusions and endorsements to resolve coverage and liability issues for assigned claimsPrepare reservation of rights letters, nonwaiver agreements, and coverage disclaimers to address claim coverage issuesReview and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposureInvestigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materialsProvide proper documentation and reporting of investigation and claims handling activitiesNegotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documentsMaintain a working knowledge of regulatory and jurisdictional requirementsProvides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claimOther duties as assignedQualifications:
Minimum of 5 years of experience with the following:Coverage Review – interpreting policies, agreements and disclaimersClaims Investigation – Statements, authorizations, retention of qualified experts and counselClaims Administration – Reports, review reserves, compliance knowledge of laws and proceduresClaims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
Knowledge of coverage, negligence principles, investigation and negotiation techniquesAbility to obtain and maintain state adjusting licenses, as neededMust be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer serviceAbility to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the publicAbility to manage and organize workload of multiple tasks simultaneouslyExcellent judgement, negotiation, and decision making skillsMust be able to travel between different off-site locations or overnight in an expeditious mannerExperience in handling liability claims in FL, AL, GA, SC, NC, VA, PABenefits:
Competitive salary and benefitsPaid vacation and 12 paid holidays a yearHealth, dental, and vision insuranceCompany paid life insurance – 2x annual earningsOld Republic 401(k) Savings and Profit Sharing PlanEducation and training opportunitiesInsurance designations encouraged with financial assistance availableDaily two-hour flexible start and end time for 7.5-hour workdayEmployee Fitness Program