Fusion HCR
Deskside Support Services Level 1
Fusion HCR, Las Vegas, Nevada, us, 89105
Fusion is in search of a Deskside Support Level I to assist with high-quality Digital Signage applications and systems. If you meet the qualifications, please apply or reach out to me directly!
Responsibilities:
Experience with supporting Digital Signage applications and systems.Some background with Imaging Windows workstations.Windows SCCM Knowledge a plus.Familiarity with Networking tools like LinkRunners and line toners.Must be able to Lift or carry 50 pounds, unassisted.Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel.Repair and install various network peripherals.Troubleshoot software/hardware problems through debugging, testing, and vendor assistance.Troubleshoot diagnoses and identifies failing/failed components through use of testing procedures and diagnostic software.Communicate resolution to appropriate IT staff and system users.Support of PC hardware and software for the organization.Research and resolve complex, technical user problems.Consistent and regular attendance is an essential function of this job.Minimum Qualifications:
3 years prior experience with PC service and support.Must have proficiency in the following software or system: MS Office, Windows 95/NT, XP, MS Exchange.Must have previous experience connecting and installing software drivers associated with external printers.Ability to perform basic printer repairs such as roller replacement.Ability to install and replace desktop computer components.Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.Must be able to work varied shifts, including nights, weekends and holidays.21 years of age.Proof of authorization/eligibility to work in the United States.High school Diploma or equivalent.
Responsibilities:
Experience with supporting Digital Signage applications and systems.Some background with Imaging Windows workstations.Windows SCCM Knowledge a plus.Familiarity with Networking tools like LinkRunners and line toners.Must be able to Lift or carry 50 pounds, unassisted.Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel.Repair and install various network peripherals.Troubleshoot software/hardware problems through debugging, testing, and vendor assistance.Troubleshoot diagnoses and identifies failing/failed components through use of testing procedures and diagnostic software.Communicate resolution to appropriate IT staff and system users.Support of PC hardware and software for the organization.Research and resolve complex, technical user problems.Consistent and regular attendance is an essential function of this job.Minimum Qualifications:
3 years prior experience with PC service and support.Must have proficiency in the following software or system: MS Office, Windows 95/NT, XP, MS Exchange.Must have previous experience connecting and installing software drivers associated with external printers.Ability to perform basic printer repairs such as roller replacement.Ability to install and replace desktop computer components.Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.Must be able to work varied shifts, including nights, weekends and holidays.21 years of age.Proof of authorization/eligibility to work in the United States.High school Diploma or equivalent.