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Trustbridge

Applications Support Specialist - West Palm Beach

Trustbridge, West Palm Beach, Florida, United States, 33412


Overview:

Pay Range: $18/hr. - $23/hr. based on experienceHave you thought about Trustbridge?Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.Trustbridge benefits include:Competitive salaryHealth, Dental, Vision, Life and Disability insurance401K with employer contributionTuition reimbursementEmployee Assistance ProgramFlexible Spending AccountGenerous PTO package

Responsibilities:Hours of Operation: 8:30 am to 5:00 pm and rotating on-call for weekdays and weekendsJOB SUMMARYResponsible for EMR user support of clinical applications.Assists with diversified projects in support of activities and operations of the EMR and Business Applications Departments.

Qualifications:Education/Regulatory Requirements:

Associates degree or equivalent preferred.

Skills:

Requires 1 year of experience in a help desk or patient care environment, preferably with Hospice and Home Health billing.Knowledge of clinical and medical terminology is helpfulProficient in Word, Excel, and PowerPointMastery of essential general office procedures including, but not limited to, Outlook Email and Calendar. Healthcare terminology and systems preferred.Skilled in extracting and compiling data; able to format tables, graphs, slides, and statistical reports

Professional Requirements:

Self-starter and effective problem solver.Excellent verbal, phone, and written communication skills.Displays professional demeanor and maintains confidentiality.

Language Skills:

Bilingual (English/Spanish) preferred.