Desktop Support Linux Technician - El Segundo, California

Opportunity:Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in El Segundo, California. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:Provide IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environmentDesktop Support AdministrationProvide end-user assistance, troubleshooting, issue resolution, installation, and reinstallation services in support of computers, applications, peripherals, and devices.Provide local touch-labor services including end-user device installation, troubleshooting, and repair.IMAC – PC Install, Moves, Adds and ChangesImage LoadsAsset RecoveryAsset taggingPrinter SupportClient Center (Tech Bar) SupportIT Service Management UpdatesSupport Security with Security incidents (Spillage events)Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assignedQualifications:Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hiresExperienced with Linux OS (RedHat v8 preferred)Experienced with Microsoft WindowsExperience with software installations on local machinesKnowledge of computer software, operating systems, hardware and networkingAudio Visual ExperienceKnowledge of PC ImagingExperience with change management and incident managementExperience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk WipeExcellent verbal and written communication skillsGood problem-solving and critical thinking skillsAble to work in a team as well as independentlyExperienced in providing professional and courteous customer serviceAbility to lift 50lbsPreferred Qualifications:Certified Dell TechnicianCertified CompTIA A+ or Network+MCSA CertificationWindows CertificationLinux CertifiedExpertise in Inventory ControlRequirements:Must be within driving distance of El Segundo, California and willing to work onsitePlease note that pursuant to a government contract, this specific position requires U.S. citizenship status

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