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Louisiana State University

Transient/ Testing Proctor

Louisiana State University, Shreveport, Louisiana, us, 71150


Transient/ Testing Proctor

Department:

LSUAM AA - EM - CS - TES - Operations (Sandra O Guillot (00002378))Work Location:

B0051 Robert Lee Himes HallJob Description:

The Office of Testing and Evaluation Services (OTES) supports the LSU campus by providing computer-based testing in the LSU Testing Center for LSU academic course exams, course placement, and national, state, and local tests. Other services such as instructor course evaluations, test and survey development, and scoring are also provided.The OTES has approximately 450 computer stations in four testing center locations in Himes Hall. The Testing Center typically impacts 20,000+ students and over 200,000+ tests per year (3 semesters). The Testing Center operates as a model provider of accessible, innovative, and state-of-the-art services and experiences by providing:exceptional, cost-effective, and efficient services to students, faculty, LSU, and the greater communitythe utmost integrity to our students, faculty, and administration with a fair, secure, consistent, and accurate testing experiencea technically state of the arts computer testing center that is comfortable and has a convenient testing environmentJob Overview:Our test proctors will observe all exams to ensure that all who take a test in the Testing Center receives equitable treatment, that all testing procedures are followed and that all test-takers have the same opportunity to excel on the testProctors are responsible for maintaining the testing rooms, checking in and verifying student’s identification, ensuring students complete all work independently and ensuring only approved materials are used during the exam, and that all materials are returned at the completion of the exam. Test proctors are essential to maintaining the integrity of our organization and of the tests our faculty have provided to the Testing Center to administer. Proctors must maintain a high level of professionalism and present the organization in the best possible light.Responsibilities:Checking in students which involves:

Verifying identification and test being takenAssigning seat/section/computer stationHanding out approved documents and verifying calculators, if allowed.

Answering questions that test-takers have relative to testing procedures.Ensure testing guidelines are strictly adhered to by students.Maintains confidentiality and security of all testing materials, and other test documents.Assists in preparing testing center for daily testing sessions.Observational walkthroughs and monitoring test-takers via video surveillance

Watching test takers, ensuring students complete all work independently.Observing to ensuring only approved materials are used during the exam.

Following prescribed protocols if test-takers ask to step away (e.g. for the restroom) Proctors will monitor their computer station until they return.Quiet is maintained in the testing center environment, Proctors should monitor the communication and noise level.Verifying that the test-taker had submitted exam and checked out of the system.Collecting allowed documents and test-takers finish their exams.Report rule violations and/or unusual occurrences and/or suspicious activity during the test and any other suspected irregularities to Testing Center Manager.Provide basic technical supportSkills:Impeccable integrity and a commitment to upholding standards and policies.Maintain confidentiality and security of all testing materials, and other allowed test documents.Keep all student and testing information confidential.Communicate effectively with students speaking in a clear voice and give concise instructions.Willingness to follow all protocols and procedures.Good typing skills, basic computer skills, and knowledge/proficiency in navigating widely used software: such as Microsoft WORD and EXCEL.

Willingness to learn the necessary technical/computer skills needed to operate computer software for student check-ins and check-outs in a large high-volume computer-based testing center.

Follow oral and written directions.Capable of working well in high-pressure situations.Able to manage time effectively and multi-task efficiently.Strong observational skillsStrong organizational skills and attention to details and accuracy.Flexible scheduling for morning, afternoon, evening shifts and some Saturday availabilityAble to be on feet for your designated shift - approx.6 hours a day.On the job training will be providedPersonal skills:Self-confidenceFairnessGood judgementPatienceReliabilityRequired Qualifications:21 years or olderHigh school diploma/GEDUpon request 3 references that can attest to honesty, integrity, reliability, and punctuality (must have reliable transportation)Preferred Qualifications:One year experience proctoring exams or familiarity with common exam practices and proceduresSpecial Qualifications:As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.This position and/or position’s responsibilities require work directly with minors. National Sex Offender Registry check required.Additional Job Description:

Special Instructions:

The location of this position is LSU-BR and is not eligible for remote work.To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references.For questions or concerns regarding the status of your application or salary ranges, please contact Sandi Guillot at sandi@lsu.edu.Posting Date: February 23, 2024#J-18808-Ljbffr