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City of Reno, NV

Director of Neighborhood Services

City of Reno, NV, Reno, Nevada, United States, 89550


City of Reno, NV - Director of Neighborhood Services - Reno, Nevada

Under general administrative direction, plans, directs, manages, and oversees the activities and operations of the Neighborhood Services Department, including citizen participation, public relations, media relations, advertising, marketing, housing, code enforcement, and parking enforcement; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant City Manager and City Manager. The incumbent in this position is involved in the decisions of management affecting collective bargaining.Essential Functions:Assume full management responsibility for all Neighborhood Services Department services and activities including citizen participation, public relations, advertising, and marketing; recommend and administer policies and procedures.Manage the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area; recommend and administer policies and procedures.Establish, within City policy, appropriate service and staffing levels; monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; allocate resources accordingly.Assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement; direct and implement changes.Plan, direct and coordinate, through subordinate level staff, the Neighborhood Services Department's work plan; assign projects and programmatic areas of responsibility; review and evaluate work methods and procedures; meet with key staff to identify and resolve problems.Minimum Qualifications:Bachelor's degree from an accredited college or university with major course work in public administration, business administration, political science, public relations, marketing, journalism, or a related field.Eight years of increasingly responsible community relations, public relations, or marketing experience including three years of management and administrative responsibility.Possession of an appropriate, valid driver's license.Physical Demands and Working Environment:Work is performed primarily in a standard office setting with some travel to attend meetings; extensive public contact. Exposure to computer screens and other media equipment. Incumbents may be required to work extended hours including evenings and weekends. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to different locations; and to verbally communicate to exchange information.

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