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Ridenroll

Towing and Roadside Service Operators

Ridenroll, Seattle, Washington, us, 98127


Your safety is our top priority.

Company Overview:Ridein Technologies Inc. ( www.ridenroll.com ) is a California-based for-profit technology app platform to connect users and contractor drivers/operators to provide all essential services at a reasonable cost. We provide SaaS & Employer Support Services. At RidenRoll, we are proud to be at the forefront of innovation in transportation fleet management/digital advertising spaces with our revolutionary software platform. We are currently seeking experienced fleets and operators to join our platform and be part of our growth journey.

Job Summary:We are looking for dedicated

Towing and Roadside Service Operators

to join our platform. You will join a dynamic business network supported by RidenRoll, where businesses collaborate on experiences, marketing, and user engagement. We provide a seamless platform that enhances efficiency, maximizes profitability, and ensures top-notch customer satisfaction. By joining us, you'll have access to advanced tools and resources designed to streamline operations and boost your business.

Duties & Responsibilities:

Utilize our platform to optimize routes, manage schedules, and track performance.

Operate and manage transportation services effectively.

Ensure timely delivery and exceptional service quality.

Respond promptly to dispatch calls.

Safely load and unload vehicles using appropriate equipment and transport vehicles to designated locations.

Provide roadside assistance services such as jump-starts, tire changes, and lockout services.

Communicate clearly and courteously with clients, assist customers in understanding the towing process, handle their concerns professionally, and provide excellent customer service.

Regularly inspect and maintain the tow truck to ensure it is in safe and operational condition and complete all required paperwork accurately.

Adhere to all traffic laws and safety regulations while operating the tow truck.

Qualifications:

Proven experience as a fleet manager, operator, or related role in the transportation industry.

Ability to adapt to new technologies and platforms.

Commitment to delivering outstanding customer service.

Strong knowledge of vehicle mechanics and towing equipment, excellent driving skills with a clean driving record, a valid commercial driver’s license (CDL) with appropriate endorsements for towing operations, and certification in towing and recovery (optional but preferred).

Physical strength and stamina to handle heavy equipment and vehicles, ability to work in various weather conditions and at different times of the day or night.

Must own and maintain a reliable and fully operational tow truck, ideally less than ten (10) years old.

Ability to handle stressful situations and provide high-quality customer service, good communication skills, and a professional demeanor.

Basic knowledge of GPS and navigation tools, and the ability to work independently and as part of a team.

Insurance & Compliance:Your company must maintain its business license, commercial general liability of $1 million, workers' compensation of $1 million, and a million-dollar auto insurance policy for each occurrence limit and ensure compliance with local, state, and federal regulations.

What We Offer:

Access to state-of-the-art technology and tools.

Opportunities for growth and development within a dynamic team.

Supportive and collaborative work environment.

Towing Services you can offer:

Local Towing

RV Towing

Semi Towing

Heavy Equipment Towing

Boat Towing

Dump Truck Towing

Limo Towing Services

Shipping Container Towing

Semi-Trailer Towing

Motor Home Towing

Heavy Machinery Towing

Towing for a Car Donation

Long-distance Towing

Light Towing

Flatbed Towing

Heavy-duty Towing

Motorcycle Towing

Roadside Assistance you can also offer:

Battery Jumpstart

Flat Tire Change

Gas Delivery and Refueling

Car Door Unlocking

Ready to take your transportation business to the next level? Join us by attaching your resume and a brief cover letter outlining your experience and why you'd be a great fit for our platform.

Note:Applicants should provide documents such as but not limited to, proof of vehicle ownership, a business permit, and insurance documents, and demonstrate their capability to maintain the tow truck in good working condition. Regular inspections and maintenance records of the tow truck may also be required.

*** Download the RidenRoll App in the

App Store

and/or

Google Play

***

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