K2 Staffing, LLC
IT Help Desk Support
K2 Staffing, LLC, Lakewood, New Jersey, United States,
Summary
Our client is a leading CPA Firm located in
Lakewood, NJ (with 5 other locations)
and they are in immediate need of a
Level I or II IT Help Desk Support . A qualified candidate would have both proven experience with technology and outstanding personal communication skills.
Duties & Responsibilities
New User Onboarding & Offboarding
Troubleshooting and managing Windows Servers and Active Directory
Maintaining Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions for new users
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Ability to use various messages in an event log to affect repairs.
On occasions, receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Excellent verbal and written communication skills
Possesses strong time-management skills
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Experience with RMM (remote monitoring and management) & PSA (ticketing system), such as
Jira
Ideal Qualifications & Experience (not required)
Accounting / Fintech
CCH Products
Thompson Reuters products
Extron Conference
Quickbooks Administration
Technical writing / documentation
ITSM / ITAM
Agile Methodologies
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
#J-18808-Ljbffr
Our client is a leading CPA Firm located in
Lakewood, NJ (with 5 other locations)
and they are in immediate need of a
Level I or II IT Help Desk Support . A qualified candidate would have both proven experience with technology and outstanding personal communication skills.
Duties & Responsibilities
New User Onboarding & Offboarding
Troubleshooting and managing Windows Servers and Active Directory
Maintaining Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions for new users
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Ability to use various messages in an event log to affect repairs.
On occasions, receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Excellent verbal and written communication skills
Possesses strong time-management skills
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Experience with RMM (remote monitoring and management) & PSA (ticketing system), such as
Jira
Ideal Qualifications & Experience (not required)
Accounting / Fintech
CCH Products
Thompson Reuters products
Extron Conference
Quickbooks Administration
Technical writing / documentation
ITSM / ITAM
Agile Methodologies
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
#J-18808-Ljbffr