Deputy Director, Operations

1. Oversees the advancement and growth of the program. Gives direction and leadership supporting the philosophy, mission, strategy, and annual goals and objectives. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program. 2. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 3. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. Develops the metrics to identify and measure the success of the program. Responsible for measurements of grant success and related evaluation. 4. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. Develops and manages the program's operating budget. 5. Develops the administrative infrastructure of the program. Manages human resource and administrative functions of the program, including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs. 6. Investigates, identifies, implements, and oversees the maintenance of systems to gather, track, and report information to support the initiatives of the program. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. 7. Initiates, designs, and manages the compilation of program communications; identifying outreach potential, and promoting philanthropic and collaborative support of the program. Contributes to the development and assists in the management of content on the program's website and monitors all changes and additions to the editorial content. 8. Performs other duties as assigned.

Required Skill/ability 1: Strong capability to multi-task and prioritize across multiple projects with varying levels of urgency.

Required Skill/ability 2: Strong technical fluency with Microsoft Office, project management/CRM platforms, and visualization software. Some knowledge of cybersecurity or digital security tools and platforms preferred.

Required Skill/ability 3: Exceptional communication and customer service skills.

Required Skill/ability 4: Ability to rapidly adjudicate issues as they arise, identify and diagnose the root cause, and prioritize or escalate for solutions with leadership. Able to independently problem solve for routine issues.

Preferred Education: The candidate should have a record of some academic study of humanitarian and human rights issues, particularly those topics related to displacement and armed conflict.

Work Week: Standard (M-F equal number of hours per day)

Posting Position Title: Program Manager 1

University Job Title: Deputy Director, Operations

Preferred Education, Experience and Skills: The candidate should have a record of some academic study of humanitarian and human rights issues, particularly those topics related to displacement and armed conflict. Minimum requirement of Bachelor's Degree in a related field and four years of related experience or an equivalent combination of education and experience.#J-18808-Ljbffr