Yale University
Associate Director, IT Communications
Yale University, New Haven, Connecticut, us, 06540
Associate Director, IT CommunicationsPosition Focus:
As a member of the internal communications team within the Office of Public Affairs and Communications, the Associate Director, IT Communications reports to the Assistant Vice President, Internal Communications. In addition, the individual in this role is a member of the IT leadership team who is accountable for the success of all aspects of IT communications. Key areas of responsibility include providing thought leadership and strategic leadership on the area of communications for IT, developing communications plans to achieve IT strategic objectives, owning the process and outcome for executing communications plans and activities, positioning key messages to the stakeholders of IT, providing support with strategic leadership messaging, and being responsible and accountable for the overall strategy, creation, management, and execution and success of internal communication for the IT division. The position will also be responsible for leveraging communications resources in OPAC to improve integrated messaging and leverage the tools and competencies of the group.
Essential Duties
Creates and implements a communications strategy in support of the units short- and long-term goals and objectives; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols.
Leads and advises on leadership communications, programs, messages, stakeholder engagement, and activities.
Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals.
Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content.
Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation.
Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers.
Manages communication plans for all stakeholders by understanding the significance of campus initiatives, creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness.
Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management.
May perform other duties as assigned.
Required Education and Experience
Bachelor’s degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, corporate communications or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography, or video.
Required Skill/Ability 1:
Excellent oral and written communication, presentation, and facilitation skills.
Required Skill/Ability 2:
Well-developed strategic thinking and tactical skill, and the ability to solve problems.
Required Skill/Ability 3:
Able to find common threads between multiple projects, programs, and communications, to deliver a cohesive and digestible message.
Required Skill/Ability 4:
Ability to manage multiple tasks and competing priorities, evaluate changing needs, and meet strict high-level deadlines.
Required Skill/Ability 5:
Demonstrated ability to take initiative, communicate, and collaborate effectively with multiple stakeholders and staff at all levels. Ability to work both independently and within a team structure.
Preferred Education, Experience and Skills:
Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography, or video. Experience in and passion for an IT or academic setting.
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As a member of the internal communications team within the Office of Public Affairs and Communications, the Associate Director, IT Communications reports to the Assistant Vice President, Internal Communications. In addition, the individual in this role is a member of the IT leadership team who is accountable for the success of all aspects of IT communications. Key areas of responsibility include providing thought leadership and strategic leadership on the area of communications for IT, developing communications plans to achieve IT strategic objectives, owning the process and outcome for executing communications plans and activities, positioning key messages to the stakeholders of IT, providing support with strategic leadership messaging, and being responsible and accountable for the overall strategy, creation, management, and execution and success of internal communication for the IT division. The position will also be responsible for leveraging communications resources in OPAC to improve integrated messaging and leverage the tools and competencies of the group.
Essential Duties
Creates and implements a communications strategy in support of the units short- and long-term goals and objectives; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols.
Leads and advises on leadership communications, programs, messages, stakeholder engagement, and activities.
Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals.
Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content.
Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation.
Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers.
Manages communication plans for all stakeholders by understanding the significance of campus initiatives, creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness.
Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management.
May perform other duties as assigned.
Required Education and Experience
Bachelor’s degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, corporate communications or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography, or video.
Required Skill/Ability 1:
Excellent oral and written communication, presentation, and facilitation skills.
Required Skill/Ability 2:
Well-developed strategic thinking and tactical skill, and the ability to solve problems.
Required Skill/Ability 3:
Able to find common threads between multiple projects, programs, and communications, to deliver a cohesive and digestible message.
Required Skill/Ability 4:
Ability to manage multiple tasks and competing priorities, evaluate changing needs, and meet strict high-level deadlines.
Required Skill/Ability 5:
Demonstrated ability to take initiative, communicate, and collaborate effectively with multiple stakeholders and staff at all levels. Ability to work both independently and within a team structure.
Preferred Education, Experience and Skills:
Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography, or video. Experience in and passion for an IT or academic setting.
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