Yale University
Director, YSM Communications
Yale University, New Haven, Connecticut, us, 06540
Director, YSM CommunicationsUniversity Job Title:
Director 2
Bargaining Unit:
None - Not included in the union (Yale Union Group)
Time Type:
Full time
Duration Type:
Regular
Compensation Grade:
Administration & Operations
Compensation Grade Profile:
Leader (27)
Wage Ranges:
Click here to see our Wage Ranges
Searchable Job Family:
Administration, Communications/Editing/Teaching
Total # of hours to be worked:
37.5
Work Week:
Standard (M-F equal number of hours per day)
Work Location:
Central Campus
Worksite Address:
50 Division Street New Haven, CT 06511
Work Model:
Hybrid
Position Focus:
Yale School of Medicine is seeking an experienced and innovative Director of Communications to join the Office of Communications. Serving as the intentional voice of the school, the Office of Communications works to elevate the YSM’s reputation, support revenue generation, and be a metrics-driven leader in academic medicine communications.
Reporting to the Senior Director, Executive & Internal Communications, the Director will support the Office of Communications in implementing and executing an audience-based communication strategy that informs, engages, and inspires both internal and external stakeholders, including faculty, students, clinicians, staff, health care consumers, prospective students, and the general public.
Specifically, the role will develop written and verbal messages for multiple internal channels, including the school’s intranet (MyYSM), town halls, emails, newsletters, and digital monitor displays to amplify – and engage the YSM community in – the school’s mission, values, and strategic goals and priorities. This work also involves supporting the development, execution, and ongoing measurement of a comprehensive communications program to inform and engage YSM and Yale New Haven Health System employees in the YSM/YNHHS alignment efforts.
The director will also serve as the primary relationship manager with approximately 25 YSM departmental communication officers to foster and facilitate collaboration among – and support – the community of practice. This work involves establishing communication best practices for YSM and its departments to promote consistency and coordination across all school communications; supporting the departmental communication officers as strategic advisors to leadership and communication SMEs regarding faculty accomplishments and departmental research, clinical, and educational programs; ensuring departmental communications ladder up to institutional strategic goals and priorities; guiding the communication community of practice in navigating ongoing change and in continually driving efficiency, innovation, and progress in support of YSM’s strategic priorities; and managing the hiring and onboarding process for new communication officers. As part of these efforts, the director will contribute to YSM’s digital strategy by guiding the YSM departmental communication community in developing high-quality web content that elevates reputation.
The director will help conceptualize, write, and/or work with freelance writers to develop all audience-based messages.
Cover Letter and Writing Samples (internal/external messaging, stories, press release, web content etc) are
REQUIRED!!!
with Application.
Essential Duties:
Directs one or more functional areas within an administrative department of the University and ensures compliance with University policies and procedures.
Directs analytic and research support for educational policies and planning and develops and approves administrative policies affecting assigned functional areas of the University.
Directs and establishes parameters for major projects for the department and University.
Interprets federal policies and regulations and educates staff and administration about regulations, restrictions, and the legal responsibilities of the University.
Directs and implements policy and program modifications and develops standards to ensure compliance with federal, state, and local regulations.
Develops and administers an operating budget for the assigned department consistent with University policies and procedures.
Develops cost savings objectives and goals; authorizes major purchases and negotiates contracts that range from routine to complex in nature.
Establishes and implements long- and short-range goals for the functional area consistent with University goals and objectives.
Directs the development of related automated systems to support the function; determines office policies and procedures for use of automated systems.
Directs the evaluation and selection of vendors and negotiates contract details including work steps and pricing with the vendors on behalf of the assigned functional area.
Works with internal and external contacts to solve problems that range from routine to complex in nature.
Represents the University in discussions and negotiations with various governmental agencies.
Directs a staff of exempt and nonexempt employees.
May perform other duties as assigned.
Required Education and Experience:
Bachelor’s Degree in related field. Six years of experience or an equivalent combination of education and experience.
Required Skill/Ability 1:
Demonstrated Supervisory Experience. Independent self-starter with outstanding written (editing/writing), verbal, and organizational skills and ability to produce high-quality, up-to-date content for websites, newsletters, announcements, brochures, reports, and other media for a variety of audiences.
Required Skill/Ability 2:
Demonstrated ability to develop, execute, and measure the success of comprehensive communication plans. Significant demonstrated ability with, or very strong interest in science, medicine, and health care content.
Required Skill/Ability 3:
Strong interpersonal skills with the ability to develop relationships with leadership, faculty, and other departmental stakeholders to develop content for distribution/publication.
Required Skill/Ability 4:
Exceptional judgment, reliability, and discretion. Ability to thrive in a role that requires the establishment of consensus across many offices.
Required Skill/Ability 5:
Knowledge in developing, disseminating, and maintaining web content, proficiency with web/intranet content management systems, and ability to identify and learn new technology, including YSM’s content management platform (which is called Beatrix).
Preferred Education, Experience and Skills:
Familiarity with social media platforms (including Brandwatch), Salesforce, survey building tools, Microsoft Office Suite, Canva/Adobe (or other image creating/editing software), and electronic mailing list software applications (Listserv). 10 years of related experience.
Weekend Hours Required?
Occasional
Evening Hours Required?
Occasional
Drug Screen:
No
Health Screening:
No
Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check.
COVID-19 Vaccine Requirement:
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies.
Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement:
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans.
Note:
Yale University is a tobacco-free campus.
#J-18808-Ljbffr
Director 2
Bargaining Unit:
None - Not included in the union (Yale Union Group)
Time Type:
Full time
Duration Type:
Regular
Compensation Grade:
Administration & Operations
Compensation Grade Profile:
Leader (27)
Wage Ranges:
Click here to see our Wage Ranges
Searchable Job Family:
Administration, Communications/Editing/Teaching
Total # of hours to be worked:
37.5
Work Week:
Standard (M-F equal number of hours per day)
Work Location:
Central Campus
Worksite Address:
50 Division Street New Haven, CT 06511
Work Model:
Hybrid
Position Focus:
Yale School of Medicine is seeking an experienced and innovative Director of Communications to join the Office of Communications. Serving as the intentional voice of the school, the Office of Communications works to elevate the YSM’s reputation, support revenue generation, and be a metrics-driven leader in academic medicine communications.
Reporting to the Senior Director, Executive & Internal Communications, the Director will support the Office of Communications in implementing and executing an audience-based communication strategy that informs, engages, and inspires both internal and external stakeholders, including faculty, students, clinicians, staff, health care consumers, prospective students, and the general public.
Specifically, the role will develop written and verbal messages for multiple internal channels, including the school’s intranet (MyYSM), town halls, emails, newsletters, and digital monitor displays to amplify – and engage the YSM community in – the school’s mission, values, and strategic goals and priorities. This work also involves supporting the development, execution, and ongoing measurement of a comprehensive communications program to inform and engage YSM and Yale New Haven Health System employees in the YSM/YNHHS alignment efforts.
The director will also serve as the primary relationship manager with approximately 25 YSM departmental communication officers to foster and facilitate collaboration among – and support – the community of practice. This work involves establishing communication best practices for YSM and its departments to promote consistency and coordination across all school communications; supporting the departmental communication officers as strategic advisors to leadership and communication SMEs regarding faculty accomplishments and departmental research, clinical, and educational programs; ensuring departmental communications ladder up to institutional strategic goals and priorities; guiding the communication community of practice in navigating ongoing change and in continually driving efficiency, innovation, and progress in support of YSM’s strategic priorities; and managing the hiring and onboarding process for new communication officers. As part of these efforts, the director will contribute to YSM’s digital strategy by guiding the YSM departmental communication community in developing high-quality web content that elevates reputation.
The director will help conceptualize, write, and/or work with freelance writers to develop all audience-based messages.
Cover Letter and Writing Samples (internal/external messaging, stories, press release, web content etc) are
REQUIRED!!!
with Application.
Essential Duties:
Directs one or more functional areas within an administrative department of the University and ensures compliance with University policies and procedures.
Directs analytic and research support for educational policies and planning and develops and approves administrative policies affecting assigned functional areas of the University.
Directs and establishes parameters for major projects for the department and University.
Interprets federal policies and regulations and educates staff and administration about regulations, restrictions, and the legal responsibilities of the University.
Directs and implements policy and program modifications and develops standards to ensure compliance with federal, state, and local regulations.
Develops and administers an operating budget for the assigned department consistent with University policies and procedures.
Develops cost savings objectives and goals; authorizes major purchases and negotiates contracts that range from routine to complex in nature.
Establishes and implements long- and short-range goals for the functional area consistent with University goals and objectives.
Directs the development of related automated systems to support the function; determines office policies and procedures for use of automated systems.
Directs the evaluation and selection of vendors and negotiates contract details including work steps and pricing with the vendors on behalf of the assigned functional area.
Works with internal and external contacts to solve problems that range from routine to complex in nature.
Represents the University in discussions and negotiations with various governmental agencies.
Directs a staff of exempt and nonexempt employees.
May perform other duties as assigned.
Required Education and Experience:
Bachelor’s Degree in related field. Six years of experience or an equivalent combination of education and experience.
Required Skill/Ability 1:
Demonstrated Supervisory Experience. Independent self-starter with outstanding written (editing/writing), verbal, and organizational skills and ability to produce high-quality, up-to-date content for websites, newsletters, announcements, brochures, reports, and other media for a variety of audiences.
Required Skill/Ability 2:
Demonstrated ability to develop, execute, and measure the success of comprehensive communication plans. Significant demonstrated ability with, or very strong interest in science, medicine, and health care content.
Required Skill/Ability 3:
Strong interpersonal skills with the ability to develop relationships with leadership, faculty, and other departmental stakeholders to develop content for distribution/publication.
Required Skill/Ability 4:
Exceptional judgment, reliability, and discretion. Ability to thrive in a role that requires the establishment of consensus across many offices.
Required Skill/Ability 5:
Knowledge in developing, disseminating, and maintaining web content, proficiency with web/intranet content management systems, and ability to identify and learn new technology, including YSM’s content management platform (which is called Beatrix).
Preferred Education, Experience and Skills:
Familiarity with social media platforms (including Brandwatch), Salesforce, survey building tools, Microsoft Office Suite, Canva/Adobe (or other image creating/editing software), and electronic mailing list software applications (Listserv). 10 years of related experience.
Weekend Hours Required?
Occasional
Evening Hours Required?
Occasional
Drug Screen:
No
Health Screening:
No
Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check.
COVID-19 Vaccine Requirement:
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies.
Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement:
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans.
Note:
Yale University is a tobacco-free campus.
#J-18808-Ljbffr