Technical Project Manager

Job DescriptionAs the Project Manager, you will have the opportunity to work with PSO management team to establish support strategies to develop and improve processes globally. Lead a project team to craft service support processes, systems, and infrastructure. Collaborating with KLA organizations; product divisions, KLA Services, global manufacturing, and supply chain.ResponsibilitiesAs the PSO (Product Support Operations) Project Manager.This exciting role will include:Craft and develop overall service improvement project plans. Includes: schedules, resources, business requirements, infrastructure and systems designs, and budgets.Create mitigation plans to address project changes, scope creep, and delays.Lead and train technical personnel on new procedures and processes.Track project requirement, achievements, and schedules.Provide project updates and progress with management.Coordination of all elements of a project. This includes coordinating tasks, resources, collaborators, and any other project elements, in addition to handling conflicts between different aspects of the project, making trade-offs between opposing requests, and evaluating resources.Establishing a support strategy for ramping process, infrastructure, and people globally.Tracking and reporting infrastructure design and reliability or bugs to IT support teams.Run efficient meetings, assign ownership, track project tasks, and generating meeting minutes and action items.Work with the management team to inspire change and create a positive change management environment.Handle project risks and mitigations. Streamline processes to produce more efficient progress.Preferred QualificationsProject management tools, processes, and methodologies.Process Quality improve methods.Service delivery for capital equipment.CRM, Customer Relationship Management SystemsExperience in enterprise process development and release.Strong analytical, database, communication, and presentation skills.Shown ability or capability to influence process partners and drive multi-functional improvement.Minimum QualificationsMaster's Level Degree and 1 year related work experience; Bachelor's Level Degree and related work experience of 3 years

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