Swissport International AG
Cargo Manager
Swissport International AG, San Francisco, California, United States, 94199
Overview
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe.Job SummaryTo lead, plan and manage all operational activities associated with cargo service handling in line with our procedures, policies and brand values.The expected pay rate is $100k - 110k/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match, paid vacation time, sick time, and company paid holidays.Job ResponsibilitiesFull responsibility for delivering effective cargo services solutions to our customersLead, motivate and manage staff to deliver the Service Level Agreements (SLA) with customersMonitor and analyze the Profit and Loss (P&L) statements for any variances and take appropriate actionPrepare operating budgets, resources plans (manpower, equipment and facilities) and reports to deliver the organization strategy and plansReview new airline and vendor contracts as needed and follow up with appropriate actionImplement, maintain and closely supervise all safety and security measures related to people, equipment, facilities and aircraft involved in the operation.Review key performance indicators (KPI's) and take necessary actions to meet needsMeet with customers on a regular basis to get feedback and monitor satisfaction levelsTake ownership for creating a progressive open and feedback culture by managing the performance and development of employeesBuild and maintain relationships with key stakeholders (internal & external)Key Performance IndicatorsProfit marginSales growthQuality targets as set by Swissport and/or as agreed with customersMan hours expended versus tonnage handled (budget items)Injuries versus hours workedComply with company SOPs and policiesQualifications and CompetenciesBachelors Degree or higherMinimum of 5 years experience within the industryCustomer focus and quality awarenessGeneral Office operations skillsOpen AvailabilityReliabilityImprovement skillsExcellent Communication skillsAbility to work in inclement weatherWhat we offer401(k)Dental insuranceHealth insuranceLife insurancePaid time offRetirement planTuition reimbursementVision insuranceAt Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Visit our website at
www.careers.swissport.com
to learn more about Life at Swissport.Join Swissport today and be part of a team that connects the world of aviation!
#J-18808-Ljbffr
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe.Job SummaryTo lead, plan and manage all operational activities associated with cargo service handling in line with our procedures, policies and brand values.The expected pay rate is $100k - 110k/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match, paid vacation time, sick time, and company paid holidays.Job ResponsibilitiesFull responsibility for delivering effective cargo services solutions to our customersLead, motivate and manage staff to deliver the Service Level Agreements (SLA) with customersMonitor and analyze the Profit and Loss (P&L) statements for any variances and take appropriate actionPrepare operating budgets, resources plans (manpower, equipment and facilities) and reports to deliver the organization strategy and plansReview new airline and vendor contracts as needed and follow up with appropriate actionImplement, maintain and closely supervise all safety and security measures related to people, equipment, facilities and aircraft involved in the operation.Review key performance indicators (KPI's) and take necessary actions to meet needsMeet with customers on a regular basis to get feedback and monitor satisfaction levelsTake ownership for creating a progressive open and feedback culture by managing the performance and development of employeesBuild and maintain relationships with key stakeholders (internal & external)Key Performance IndicatorsProfit marginSales growthQuality targets as set by Swissport and/or as agreed with customersMan hours expended versus tonnage handled (budget items)Injuries versus hours workedComply with company SOPs and policiesQualifications and CompetenciesBachelors Degree or higherMinimum of 5 years experience within the industryCustomer focus and quality awarenessGeneral Office operations skillsOpen AvailabilityReliabilityImprovement skillsExcellent Communication skillsAbility to work in inclement weatherWhat we offer401(k)Dental insuranceHealth insuranceLife insurancePaid time offRetirement planTuition reimbursementVision insuranceAt Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Visit our website at
www.careers.swissport.com
to learn more about Life at Swissport.Join Swissport today and be part of a team that connects the world of aviation!
#J-18808-Ljbffr