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Mindlance

IT Specialist - Mid-Level

Mindlance, Albany, New York, us, 12237


Job Title: Desktop Support

Location: Menands, NY (12204)

Duration: 24 months Assignment

Job Requirements:-• 24 months of experience managing support requests on a Level 2 help desk.• 24 months of experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS.• 30 months of experience utilizing VMware vSphere to support virtual desktops including linked clones.• 30 months of experience using LanSweeper, Remote Desktop and Active Directory, all three are required.• 24 months of experience using ITSM service desks.• 30 months of experience configuring and installing Windows based hardware, peripherals, network printers and thin clients.• 30 months of experience using SCCM to create and apply images.• 30 months of experience supporting Lotus Notes.• 12 months of experience with the installation and support of Office 2016 in an enterprise environment.• 12 months of experience troubleshooting Windows 10 OS and applications.