Automotive Service Advisor

The Huston Automotive Group is hiring experienced and ambitious Service Writers / Service Advisors at Huston Chrysler Dodge Jeep Ram in Avon Park.Service Advisors are the first point of contact with our customers. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.At Huston, our goal is to provide the best car buying and service experiences for our customers. We strive to be known as the most reliable and trustworthy dealer in our area.What We Offer OurService AdvisorsHealth insuranceDental and vision plansCompetitive payOpportunities for advancementEmployee purchase and service discountsService Dept. closes at 2PM on Saturdays and closed all day SundaysFlexible scheduling availableService Advisor ResponsibilitiesGenerate service order estimations and quotes for customersReview vehicle inspections, estimates, and recommend proper maintenance care to our valued customers for optimal vehicle performanceDetermine and recommend required maintenance based on vehicle age, mileage, and historyMonitor the progress of each vehicle throughout the day and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderBring customer vehicle to and from the shop bay for drop off and pick-upExplain all completed work and charges to customersConduct post-repair follow upResolve customer concernsSchedule appointments and maintain an organized scheduleContinue to maintain our company value, quality, and integrityService Advisor QualificationsAutomotive service experience a plusMust be able to manage in a fast paced work environmentMust have great customer service skillsAbility to work hard with limited supervisionMust be able to pass pre-employment screens (background & drug)Valid driver’s license and clean driving recordBilingual a plus (Spanish / English)We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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