Wise Auto Group
Warranty Administrator
Wise Auto Group, Vacaville, California, United States, 95688
Job Summary:
The Automotive Warranty Administrator will be responsible for managing all warranty claims and ensuring they are processed efficiently and accurately. This role requires excellent communication skills, strong organizational abilities, and a comprehensive understanding of automotive warranty policies and procedures.Key Responsibilities:
Process Warranty Claims:
Accurately submit warranty claims to manufacturers and follow up on all claims to ensure timely processing and payment.Documentation:
Maintain detailed records of all warranty claims, including necessary documentation and communication with manufacturers.Coordination:
Work closely with service advisors, technicians, and parts departments to ensure all warranty work is completed correctly and efficiently.Compliance:
Stay up-to-date with manufacturer warranty policies, bulletins, and procedures to ensure compliance.Reporting:
Generate and analyze warranty reports to identify trends and areas for improvement.Qualifications:
Experience:
Minimum of 2 years of experience in automotive warranty administration or a related field.Knowledge:
Strong understanding of automotive warranty processes and manufacturer policies.Skills:
Excellent organizational, communication, and interpersonal skills. Proficiency in computer software related to warranty processing.Attention to Detail:
High level of accuracy and attention to detail in handling warranty claims and documentation.Problem-Solving:
Ability to handle challenging situations and resolve warranty issues effectively
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The Automotive Warranty Administrator will be responsible for managing all warranty claims and ensuring they are processed efficiently and accurately. This role requires excellent communication skills, strong organizational abilities, and a comprehensive understanding of automotive warranty policies and procedures.Key Responsibilities:
Process Warranty Claims:
Accurately submit warranty claims to manufacturers and follow up on all claims to ensure timely processing and payment.Documentation:
Maintain detailed records of all warranty claims, including necessary documentation and communication with manufacturers.Coordination:
Work closely with service advisors, technicians, and parts departments to ensure all warranty work is completed correctly and efficiently.Compliance:
Stay up-to-date with manufacturer warranty policies, bulletins, and procedures to ensure compliance.Reporting:
Generate and analyze warranty reports to identify trends and areas for improvement.Qualifications:
Experience:
Minimum of 2 years of experience in automotive warranty administration or a related field.Knowledge:
Strong understanding of automotive warranty processes and manufacturer policies.Skills:
Excellent organizational, communication, and interpersonal skills. Proficiency in computer software related to warranty processing.Attention to Detail:
High level of accuracy and attention to detail in handling warranty claims and documentation.Problem-Solving:
Ability to handle challenging situations and resolve warranty issues effectively
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