The Colorado Attorney General's Office
Student Loan Examiner
The Colorado Attorney General's Office, Denver, Colorado, United States, 80285
Find a rewarding career making a difference: Join the Office of the Attorney General!The
Student Loan Servicer Examiner
is a great opportunity for a professional with a passion for public service and drive to work directly with Colorado student loan borrowers. This position works to protect borrowers by making sure lenders are following laws and helping to resolve borrower’s complaints. If you’re interested in joining a collaborative team of public servants, apply today!WHAT YOU WILL DOThe Student Loan Servicer Examiner works under the direction of the Student Loan Ombudsperson to perform the following duties:Prepare and conduct compliance examinations of student loan lenders and servicersCoordinate in-person and mail-in compliance examinations while ensuring that examinations are completed accurately, timely, and consistentlyExamine student loan lenders’ and servicers’ borrower financial records, reports, and policies to ensure servicers abide by relevant statutes, rules, regulations, and principles of the student loan servicing fieldReview and investigate consumer complaints, including gathering information by examining lenders’ and servicers’ files and interviewing complainants, witnesses, and respondentsIdentify potential violations of applicable statutes and rules while reviewing documentation submitted with consumer complaintsPrepare examination and investigation reportsReview and make final determinations regarding both initial and renewal license applicationsConduct licensing investigationsCommunicate with student loan lenders and servicers and other external partiesSupport litigation.Salary note:
Although a salary range is listed, salary will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.WHAT WE ARE LOOKING FORMinimum Qualifications and Substitutions:
Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated.Bachelor’s degree from an accredited institution
AND
one year of professional experience in consumer finance, auditing, regulatory analysis, and other closely related duties.ORFive years of professional experience in consumer finance, auditing, and regulatory analysis and other closely related duties.ORMaster’s in public administration, business administration, economics, or accounting/finance.Preferred Qualifications:
In addition to the minimum qualifications, if you possess any of the following specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.Strong analytical skillsAudit certificationDemonstrated strong writing, reviewing, and editing skillsProfessional experience with report writingExperience conducting compliance examsExperience working with student loans or student loan borrowersExperience in interpreting and analyzing statutes, regulations, and proposed legislationProficiency with MS ExcelStrong interpersonal skills and ability to communicate effectively with the public and regulated entitiesDemonstrated commitment to public serviceRelevant State of Colorado work experienceRequires proficiency with MS Office SuiteConditions of Employment:Applicants must pass a thorough background investigation prior to appointment.Must have a valid CO driver’s license and may be required to travel within and outside the State of Colorado.This position will travel up to 25% of the time in and out of state to conduct examinations.Please view the full job announcement for more information, including information about compensation and benefits, and to apply online.
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Student Loan Servicer Examiner
is a great opportunity for a professional with a passion for public service and drive to work directly with Colorado student loan borrowers. This position works to protect borrowers by making sure lenders are following laws and helping to resolve borrower’s complaints. If you’re interested in joining a collaborative team of public servants, apply today!WHAT YOU WILL DOThe Student Loan Servicer Examiner works under the direction of the Student Loan Ombudsperson to perform the following duties:Prepare and conduct compliance examinations of student loan lenders and servicersCoordinate in-person and mail-in compliance examinations while ensuring that examinations are completed accurately, timely, and consistentlyExamine student loan lenders’ and servicers’ borrower financial records, reports, and policies to ensure servicers abide by relevant statutes, rules, regulations, and principles of the student loan servicing fieldReview and investigate consumer complaints, including gathering information by examining lenders’ and servicers’ files and interviewing complainants, witnesses, and respondentsIdentify potential violations of applicable statutes and rules while reviewing documentation submitted with consumer complaintsPrepare examination and investigation reportsReview and make final determinations regarding both initial and renewal license applicationsConduct licensing investigationsCommunicate with student loan lenders and servicers and other external partiesSupport litigation.Salary note:
Although a salary range is listed, salary will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.WHAT WE ARE LOOKING FORMinimum Qualifications and Substitutions:
Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated.Bachelor’s degree from an accredited institution
AND
one year of professional experience in consumer finance, auditing, regulatory analysis, and other closely related duties.ORFive years of professional experience in consumer finance, auditing, and regulatory analysis and other closely related duties.ORMaster’s in public administration, business administration, economics, or accounting/finance.Preferred Qualifications:
In addition to the minimum qualifications, if you possess any of the following specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.Strong analytical skillsAudit certificationDemonstrated strong writing, reviewing, and editing skillsProfessional experience with report writingExperience conducting compliance examsExperience working with student loans or student loan borrowersExperience in interpreting and analyzing statutes, regulations, and proposed legislationProficiency with MS ExcelStrong interpersonal skills and ability to communicate effectively with the public and regulated entitiesDemonstrated commitment to public serviceRelevant State of Colorado work experienceRequires proficiency with MS Office SuiteConditions of Employment:Applicants must pass a thorough background investigation prior to appointment.Must have a valid CO driver’s license and may be required to travel within and outside the State of Colorado.This position will travel up to 25% of the time in and out of state to conduct examinations.Please view the full job announcement for more information, including information about compensation and benefits, and to apply online.
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