Lead Ski Check Agent

Fast Company names Vail Resorts among the World’s Most Innovative Companies of 2024. Learn more here.Continue Your Experience of a Lifetime!Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you.Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).Employee BenefitsSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessonsMORE employee discounts on lodging, food, gear, and mountain shuttles401(k) Retirement PlanEmployee Assistance ProgramExcellent training and professional developmentReferral ProgramJob Responsibilities:Greet guests by name and appropriately engage in conversationWork outdoors in adverse winter conditionsValet all ski/snowboard equipment with applicable labels, then put into inventory, and store in an organized fashionReceive, track, and transport members’ equipment at the start of each member’s stay, at the end of each day, or when members are done skiing/snowboardingLocate ski/snowboard equipment and set out on appropriate racks, per each member’s expectations, so that equipment is easily, efficiently, and seamlessly accessed at the start of each member’s day on the mountainKeep valet area organized and clean at all timesAssist guests by answering questions promptly and courteously and following through on special requestsPlace boots on dryers at the end of each day, then neatly store boots in members’ lockers the following morningCoordinate equipment drop off and return with delivery companiesReturn all rental equipment in a timely fashionDocument all ski tuning instructions, coordinate, and transport equipment to and from the ski shopAssist in maintaining required inventory for consumable products (hand warmers, paper products, beverage items, etc.) -- communicate to Lead or Manager when inventories are low and in need of restockingAssist with phone calls and provides accurate information regarding amenities, services, and pricesCover public valet and (inside) front desk when neededOther duties as assignedJob Requirements:1+ years of experienceHigh School diploma or equivalent - requiredSome college experience - preferredPrior guest service experience - requiredValid, active driver's license; can pass MRV check – required, if fulfilling a driving roleMicrosoft Office (Word, Excel, PowerPoint) – preferredAbility to work outside in adverse winter conditions - requiredAbility to lift and transport 50 pounds - requiredMust be able to work the whole season, to include scheduled weekends and holidays - requiredAdherence to Presentation Policy - requiredDemonstrates attention to detail – requiredThe expected pay range is $22.00 - $23.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 502962Reference Date: 07/18/2024Job Code Function: Guest Services

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