Distinctive Hospitality Group
Operations Manager
Distinctive Hospitality Group, Natick, Massachusetts, us, 01760
Description of the roleDistinctive Hospitality Group is seeking a highly motivated Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing and coordinating the daily operations of our company. This is a great opportunity for someone who thrives in a fast-paced environment and has a passion for delivering excellent customer service.Responsibilities
Manage and oversee the daily operations of the company's propertyMonitor and analyze operational data to identify areas of improvementDevelop and implement processes and systems to increase efficiencyEnsure compliance with company policies and proceduresTrain and supervise staff to ensure smooth workflow and high productivityAct as Manager on DutyGrowth of Guest Service ScoresProfitabilityRequirements
Proven experience in operations management or a similar role in a hotelStrong organizational and leadership skillsExcellent problem-solving abilitiesFlexibilityMobility5+ years recent on-property hotel experienceRooms/Front Office/Banquet/Outlet experiencePreferred
Hilton or IHG systems knowledgeBenefits
Competitive salary: $70,000 - $80,000 per yearComprehensive health benefitsRetirement savings plan with company matchPaid time offProfessional development opportunitiesFun and inclusive work cultureOpportunities for growth and advancement within the companyAbout The Company
Distinctive Hospitality Group is a leading hospitality company based in Natick, Massachusetts. Our mission is to provide exceptional service and memorable experiences to our customers. With a portfolio of high-end hotels and restaurants, we are committed to excellence in all aspects of our business. Join our team and be part of a dynamic, innovative, and customer-focused company.
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Manage and oversee the daily operations of the company's propertyMonitor and analyze operational data to identify areas of improvementDevelop and implement processes and systems to increase efficiencyEnsure compliance with company policies and proceduresTrain and supervise staff to ensure smooth workflow and high productivityAct as Manager on DutyGrowth of Guest Service ScoresProfitabilityRequirements
Proven experience in operations management or a similar role in a hotelStrong organizational and leadership skillsExcellent problem-solving abilitiesFlexibilityMobility5+ years recent on-property hotel experienceRooms/Front Office/Banquet/Outlet experiencePreferred
Hilton or IHG systems knowledgeBenefits
Competitive salary: $70,000 - $80,000 per yearComprehensive health benefitsRetirement savings plan with company matchPaid time offProfessional development opportunitiesFun and inclusive work cultureOpportunities for growth and advancement within the companyAbout The Company
Distinctive Hospitality Group is a leading hospitality company based in Natick, Massachusetts. Our mission is to provide exceptional service and memorable experiences to our customers. With a portfolio of high-end hotels and restaurants, we are committed to excellence in all aspects of our business. Join our team and be part of a dynamic, innovative, and customer-focused company.
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