Logo
Distinctive Hospitality Group

Hotel Operations Manager

Distinctive Hospitality Group, Natick, Massachusetts, us, 01760


Description of the role

Distinctive Hospitality Group is seeking a highly motivated

Operations Manager

to join our team. As an Operations Manager, you will be responsible for overseeing and coordinating the daily operations of our company. This is a great opportunity for someone who thrives in a fast-paced environment and has a passion for delivering excellent customer service.

Responsibilities

Manage and oversee the daily operations of the company's property

Monitor and analyze operational data to identify areas of improvement

Develop and implement processes and systems to increase efficiency

Ensure compliance with company policies and procedures

Train and supervise staff to ensure smooth workflow and high productivity

Act as Manager on Duty

Growth of Guest Service Scores

Profitability

Requirements

Proven experience in operations management or a similar role in a hotel

Strong organizational and leadership skills

Excellent problem-solving abilities

Flexibility

Mobility

5+ years recent on-property hotel experience

Rooms/Front Office/Banquet/Outlet experience

Preferred

Hilton or IHG systems knowledge

Benefits

Competitive salary: $70,000 - $80,000 per year

Comprehensive health benefits

Retirement savings plan with company match

Paid time off

Professional development opportunities

Fun and inclusive work culture

Opportunities for growth and advancement within the company

About the Company

Distinctive Hospitality Group is a leading hospitality company based in Natick, Massachusetts. Our mission is to provide exceptional service and memorable experiences to our customers. With a portfolio of high-end hotels and restaurants, we are committed to excellence in all aspects of our business. Join our team and be part of a dynamic, innovative, and customer-focused company.

#J-18808-Ljbffr