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Hampton Inn & Suites

Hotel Assistant General Manager

Hampton Inn & Suites, Madison, Wisconsin, us, 53774


Embark on an exciting journey in the hospitality industry at Madison West Hampton Inn & Suites, now hiring a Hotel Assistant General Manager!

The success of NCG Hospitality stems from our intrepid crew of Team Members, who are committed to delivering extraordinary experiences to our guests, all while upholding our company's unwavering pledge to excellence. In return, we offer our Team Members the following benefits, incentives and more.

Core Benefits:

Paid Sick Time

Paid time off and Personal Days

Paid volunteer hours → Earn money for community service!

Flexible schedules

Team Member Travel Perks:

Worldwide hotel stays starting at forty-nine dollars per night

Rate based on availability and property brand

Free night stays at NCG Hospitality hotels

Professional Development:

Dedicated training and development with opportunities for growth

Educational and professional certification assistance

Health and Wellness:

Health, Dental and Vision plans

Virtual telehealth services

Team Member Assistance Program with mental health resources

TeleDoc confidential counseling

Health and fitness monthly reimbursement program

Financial:

401(k) retirement plan

100% match on the first 3% and 50% match on the next 2% of team member contributions

Same day pay option

Health Savings Account

Our friendly and attentive Hotel Assistant General Manager assists with overseeing all property operations while also providing our guests with excellent customer service and a memorable stay.

Responsibilities:

Oversee property staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other team member relations issues

Assist with various accounting/financial functions

Promote and maintain excellent service scores

Act as the Manager on Duty in the absence of the General Manager

Assist with the local sales efforts while staying current on industry trends and local market activities

Ensure safety and security of the property, staff and guests

Minimum Requirements:

Must have at a minimum of 1 year of hotel management experience

Friendly customer service to brighten the day of our guests

Hospitality and guest focus

Strong attention to detail

Ability to be patient and creatively problem solve

Reliability and honesty

Desire to contribute to a supportive and effective team

NCG Hospitality is a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!

NCG Hospitality is an Equal Opportunity Employer.

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