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Caesars Entertainment

Director of Revenue Management - Corporate (Las Vegas)

Caesars Entertainment, Las Vegas, Nevada, us, 89105


Director of Revenue Management

The Company

Caesars Entertainment Corporation is the world's largest casino entertainment company. Since its beginning in Reno, Nevada more than 70 years ago, Caesars has grown through development of new resorts and through expansions and acquisitions. The company’s resorts operate primarily under the Harrah's, Caesars and Horseshoe brands. Caesars also owns the World Series of Poker and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment.

Department Goal

Revenue Management is charged with yielding an inventory of hospitality assets and more than 40K hotel rooms across the company’s portfolio to maximize total Enterprise profit.

Job Overview

Caesars Entertainment operates properties across the country and generates over $1.4B in hotel revenue annually. Revenue management is charged with yielding our assets to ensure the enterprise is receiving maximum return on every unit sold based on: detailed forecasts of the multiple revenue streams of our customers, booking patterns by distribution outlets, seasonal and competitive dynamics impacting demand, and other key drivers of the business.

The revenue professionals in these roles work directly with Executives across all properties and departments to develop the strategies, tactics, and tools necessary to maximize the yield on each unit sold, including providing timely forecasts and recommendations to identify and maximize revenue opportunities. The qualified candidate is a seasoned revenue management and analytics professional capable of building industry-leading tools and processes while leading an organization with broad geographic coverage. Successful candidates also have strong executive presence, business acumen and presentation skills.

Primary Responsibilities

Business/Functional Results

Manage a property or set of properties with the goal of maximizing company EBITDA through effective hotel and yield management.

Monitor OTB pace and pricing; adjust and align strategy as needed to achieve goals.

Approach work in a structured manner to ensure ad-hoc requests or analyses do not interfere with execution of daily, weekly and monthly critical tasks for each hotel.

Ensure full development, optimization and utilization of critical RM and non-RM systems.

When performance falls below expectations, identify root cause of shortfall; leverage other analytic groups as needed. Socialize root cause and align stakeholders on mitigating strategies to correct performance problems.

Meet deadlines and communicate with all stakeholders pro-actively to manage and mitigate risk.

Leadership / Managing Execution

Anticipate market demand environment and develop strategies that deliver the most profitable mix of customers.

Find and develop opportunities for incremental EBITDA-generation across the Enterprise.

Recognize shifts in market demand environment and pivot quickly to adjust strategies. Align critical departments to ensure flawless execution.

Building Relationships

Foster strong relationships with key departments: property leadership, casino marketing, hospitality marketing, marketing analytics, ecommerce, distribution, leisure sales, group sales, F&B management.

Build effective working relationships with property and pod leadership. Ensure leadership understands the value of revenue management activities and are aligned on strategies to achieve goals.

Sell ideas persuasively and influence without direct authority. Keep property Revenue Managers aware of conflicts and decisions that have material impact on results.

Learning/Applying Personal Expertise

Actively pursue learning and self-development to enhance personal and professional growth.

Seek and welcome feedback. Take action to enhance performance based on experiences & coaching. Admit to and learn from mistakes.

Preferred Qualifications

Knowledge of LMS/AS400 strongly preferred.

Experience with Microsoft Excel strongly preferred.

Ability to communicate effectively with a wide range of stakeholders, including Executive-level leaders.

Bachelor’s Degree in Business, Economics, Engineering, Finance, Revenue Management, Hospitality Administration or in another quantitative field preferred; or equivalent work experience in a related field.

Knowledge of casino resort hotels a plus.

Caesars Entertainment supports workforce diversity.

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