Caesars Entertainment
Leisure Sales Coordinator - (Corporate)
Caesars Entertainment, Las Vegas, Nevada, us, 89105
Job Description
Job Summary:
Ideal candidate will support Leisure Group as well as have the opportunity for insight into several different departments that contribute to cash room revenue within Caesars Entertainment. Assist in development, execution, coordination, and reporting of initiatives set forth by the Leisure Group Team's performance across Nevada and New Jersey. Provide administrative assistance to the Leisure Sales Team as needed.
Key Job Functions:Process and coordinate groups to include working in Amadeus to confirm booking and process rooming listsCreate invoices, collect payments, and communicate with group contacts and front desk to ensure a smooth arrivalCreate and maintain Excel reporting to support production and promotionMonitor and advise property content changes to external partnersLiaise with on property operations teams for customer service issues and to resolve property concernsInterface with Distribution, Revenue Management, Analytics, Accounting, Total Service, Legal and other internal departments to attend meetings as needed, resolve disputes, and provide necessary customer serviceCreate, distribute, and maintain contracts, online bids, addendums, amendments, rooming lists, and spec sheets for all CET propertiesCoordinate department support efforts to include maintaining email distributions, shipping of collateral materials for trade shows, facilitating Diamond Card requests, arranging, and conducting site visits, making VIP reservations for rooms, amenities, restaurants, shows and limousinesQualifications:
College degree preferred, not requiredPrevious hotel experience preferred, not requiredThe ability to type 60 wpm preferred, not requiredProficiency with Microsoft software to include Excel, PowerPoint, Outlook, and Word required.Salesforce, Amadeus, LMS, Ariba, and Oracle preferred.Must have proven accountability when working with confidential information.Must possess excellent customer service, organizational and communication skills.Must be able to get along with co-workers and work in a team environment.Must present a professional appearance.Work Environment Requirements:
Must be able to continuously maneuver around officeMust be able to bend, crouch, kneel, lift, twist, and work at desk and around offices when performing job functions.Must be able to read, write, speak, and understand English.Must be able to operate keyboard, telephone, computer, calculator, and copier/scanner/fax machine.The ideal candidate for this position is someone who can find a balance between the daily job responsibilities and the ongoing challenges that arise on a regular basis.
Desired Competencies:
Ambitious and driven nature with a proven ability to prioritizeCurious and creativeTeam playerEmphasis on Customer Services, both external and internalProactive problem solverAccountableCreative with an ability to recognize and share innovative ideas to grow the Leisure and Citywide Sales segment in terms of room nights and revenueExcellent organizational and communication skillsWell equipped to handle stress and time constraints in a positive manner with the ability to multi-task
About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Job Summary:
Ideal candidate will support Leisure Group as well as have the opportunity for insight into several different departments that contribute to cash room revenue within Caesars Entertainment. Assist in development, execution, coordination, and reporting of initiatives set forth by the Leisure Group Team's performance across Nevada and New Jersey. Provide administrative assistance to the Leisure Sales Team as needed.
Key Job Functions:Process and coordinate groups to include working in Amadeus to confirm booking and process rooming listsCreate invoices, collect payments, and communicate with group contacts and front desk to ensure a smooth arrivalCreate and maintain Excel reporting to support production and promotionMonitor and advise property content changes to external partnersLiaise with on property operations teams for customer service issues and to resolve property concernsInterface with Distribution, Revenue Management, Analytics, Accounting, Total Service, Legal and other internal departments to attend meetings as needed, resolve disputes, and provide necessary customer serviceCreate, distribute, and maintain contracts, online bids, addendums, amendments, rooming lists, and spec sheets for all CET propertiesCoordinate department support efforts to include maintaining email distributions, shipping of collateral materials for trade shows, facilitating Diamond Card requests, arranging, and conducting site visits, making VIP reservations for rooms, amenities, restaurants, shows and limousinesQualifications:
College degree preferred, not requiredPrevious hotel experience preferred, not requiredThe ability to type 60 wpm preferred, not requiredProficiency with Microsoft software to include Excel, PowerPoint, Outlook, and Word required.Salesforce, Amadeus, LMS, Ariba, and Oracle preferred.Must have proven accountability when working with confidential information.Must possess excellent customer service, organizational and communication skills.Must be able to get along with co-workers and work in a team environment.Must present a professional appearance.Work Environment Requirements:
Must be able to continuously maneuver around officeMust be able to bend, crouch, kneel, lift, twist, and work at desk and around offices when performing job functions.Must be able to read, write, speak, and understand English.Must be able to operate keyboard, telephone, computer, calculator, and copier/scanner/fax machine.The ideal candidate for this position is someone who can find a balance between the daily job responsibilities and the ongoing challenges that arise on a regular basis.
Desired Competencies:
Ambitious and driven nature with a proven ability to prioritizeCurious and creativeTeam playerEmphasis on Customer Services, both external and internalProactive problem solverAccountableCreative with an ability to recognize and share innovative ideas to grow the Leisure and Citywide Sales segment in terms of room nights and revenueExcellent organizational and communication skillsWell equipped to handle stress and time constraints in a positive manner with the ability to multi-task
About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.