Insidesource
Showroom Coordinator
Insidesource, San Francisco, California, United States, 94199
Insidesource DEI StatementBy nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.Job SummaryThe Showroom Coordinator is a highly visible, people-oriented position that acts as the brand's initial point of contact with clients, visitors, and staff. It requires strong administrative and interpersonal skills, and the ability to interact across a broad spectrum of roles to create a welcoming and extraordinary experience for all. The Showroom Coordinator has a passion for people engagement, thrives in a customer-facing environment, and enjoys nurturing relationships and working collaboratively.
Qualities Required
Elevated hospitality mindset, with a desire to create meaningful experiences for all.Proactive problem solver, who takes ownership and pride in their responsibilities and the showroom.Positive, self-driven, and passionate about execution.Exceptional organizational, communication, and time management skills.Proficiency in event planning, with strong attention to detail and the ability to work collaboratively in a fast-paced environment.Demonstration of empathy and flexibility in all interactions.Customer Service/Hospitality
Handle all guest interactions with the highest degree of hospitality and professionalism, accommodating special requests whenever possible.Directly support the Events Manager to ensure the effective planning and seamless execution of internal and external events.Foster a secure, welcoming, and engaging environment for employees and visitors.Provide exceptional and intuitive hospitality, anticipating and supporting guest and Insider needs.Daily Operations
Greet Insiders, visitors, and vendors during business hours Monday – Friday.Answer incoming calls and transfer them to the appropriate staff member.Send out weekly events & install showroom schedule to the NorCal region.Ensure cleanliness throughout the day, including cleaning surfaces in common areas.Handle the receipt, sorting, and distribution of mail and packages, ensuring timely and accurate delivery to the appropriate recipients.Create FedEx shipping labels and ensure supplies are available.Showroom + Facilities
Maintain showroom organization, ensuring the space is ready for customer engagement.Replenish and stock office supplies as needed and per budget.Clean kitchen, fridge, and coffee machine.Knowledge of site safety plans (i.e., fire and emergency response).Update & organize design library finish samples.Support furniture installations, showroom upgrades, and maintenance as required.Facilitate food & beverage needs for showroom tours, team lunches, vendor events, and small gatherings.Assist with organizing and facilitating showroom events for customers & industry associates.Cross-Functional Support
Collaborate with cross-functional teams on best practices, protocols, and workflow to ensure consistency across NorCal office locations.Assist with ad hoc administrative tasks and special projects, including requesting and preparing finish samples, order tracking, vendor pricing requests, copying, and filing.Work closely with the Sales & Design teams to provide support for showroom tours, onsite meetings, and vendor presentations.Communicate with HR, Facilities, and Leadership about challenges, progress, and initiatives related to the showroom.Collaborate with Sales & Design to schedule and execute vendor presentations.Administration
New Hire OnboardingMeet, greet, and welcome all new employees.Conduct showroom tours/orientations.Ensure new hire work areas are cleaned and equipped for employees.Work with marketing to order gifts and flower arrangements as needed for special occasions.Manage all NorCal Insider lunches. Budget, ordering, scheduling, etc.Maintain strict confidentiality on all HR-related items.Skills, Knowledge, Experience Required
Attendance & Punctuality: Begin work on time and keep absences within guidelines. Ensure responsibilities are covered when absent. Schedule time off in advance.Accountability: Is a reliable partner who responds to requests promptly and clearly. Is committed and dependable.Initiative: Volunteers readily and seeks increased responsibilities. Looks for opportunities for self-development and to improve showroom processes. Asks for help, welcomes feedback and is open to learning.Quality: Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.Personal Appearance: Professional, polished dress and demeanor.Planning & Organization: Prioritizes and organizes workload and makes efficient use of time to fulfill goals. Comfortable with changing priorities and managing multiple tasks.Hospitality or customer service background is a plus.Expert knowledge of Microsoft Suite and comfortable with a variety of software and web-based applications.Pay Range: $75-80kThe specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.
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Qualities Required
Elevated hospitality mindset, with a desire to create meaningful experiences for all.Proactive problem solver, who takes ownership and pride in their responsibilities and the showroom.Positive, self-driven, and passionate about execution.Exceptional organizational, communication, and time management skills.Proficiency in event planning, with strong attention to detail and the ability to work collaboratively in a fast-paced environment.Demonstration of empathy and flexibility in all interactions.Customer Service/Hospitality
Handle all guest interactions with the highest degree of hospitality and professionalism, accommodating special requests whenever possible.Directly support the Events Manager to ensure the effective planning and seamless execution of internal and external events.Foster a secure, welcoming, and engaging environment for employees and visitors.Provide exceptional and intuitive hospitality, anticipating and supporting guest and Insider needs.Daily Operations
Greet Insiders, visitors, and vendors during business hours Monday – Friday.Answer incoming calls and transfer them to the appropriate staff member.Send out weekly events & install showroom schedule to the NorCal region.Ensure cleanliness throughout the day, including cleaning surfaces in common areas.Handle the receipt, sorting, and distribution of mail and packages, ensuring timely and accurate delivery to the appropriate recipients.Create FedEx shipping labels and ensure supplies are available.Showroom + Facilities
Maintain showroom organization, ensuring the space is ready for customer engagement.Replenish and stock office supplies as needed and per budget.Clean kitchen, fridge, and coffee machine.Knowledge of site safety plans (i.e., fire and emergency response).Update & organize design library finish samples.Support furniture installations, showroom upgrades, and maintenance as required.Facilitate food & beverage needs for showroom tours, team lunches, vendor events, and small gatherings.Assist with organizing and facilitating showroom events for customers & industry associates.Cross-Functional Support
Collaborate with cross-functional teams on best practices, protocols, and workflow to ensure consistency across NorCal office locations.Assist with ad hoc administrative tasks and special projects, including requesting and preparing finish samples, order tracking, vendor pricing requests, copying, and filing.Work closely with the Sales & Design teams to provide support for showroom tours, onsite meetings, and vendor presentations.Communicate with HR, Facilities, and Leadership about challenges, progress, and initiatives related to the showroom.Collaborate with Sales & Design to schedule and execute vendor presentations.Administration
New Hire OnboardingMeet, greet, and welcome all new employees.Conduct showroom tours/orientations.Ensure new hire work areas are cleaned and equipped for employees.Work with marketing to order gifts and flower arrangements as needed for special occasions.Manage all NorCal Insider lunches. Budget, ordering, scheduling, etc.Maintain strict confidentiality on all HR-related items.Skills, Knowledge, Experience Required
Attendance & Punctuality: Begin work on time and keep absences within guidelines. Ensure responsibilities are covered when absent. Schedule time off in advance.Accountability: Is a reliable partner who responds to requests promptly and clearly. Is committed and dependable.Initiative: Volunteers readily and seeks increased responsibilities. Looks for opportunities for self-development and to improve showroom processes. Asks for help, welcomes feedback and is open to learning.Quality: Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.Personal Appearance: Professional, polished dress and demeanor.Planning & Organization: Prioritizes and organizes workload and makes efficient use of time to fulfill goals. Comfortable with changing priorities and managing multiple tasks.Hospitality or customer service background is a plus.Expert knowledge of Microsoft Suite and comfortable with a variety of software and web-based applications.Pay Range: $75-80kThe specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.
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