AccorHotel
Sales Coordinator
AccorHotel, Washington, District of Columbia, us, 20022
Company Description
"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
What is in it for you:Competitive salaryPaid Time OffMedical, Dental and Vision Insurance, 401KEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activitiesRate of Pay: $28.96 an hour
Job Description
You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.
What you will be doing:
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging serviceNeed to have strong customer service and communication skills, can anticipate and meet the needs of our guests and have an enthusiastic desire to attain the highest levels of quality in all areas of the hotel.While supporting the sales department, you will respond to the general telephone/email/mail.Must be able to deal with a high volume of incoming calls, open and distribute mail, make photocopies, prepare reports and send faxes.Assist with special projects as needed, maintain filing systems, maintain schedules in terms of appointments, travel and meetings, acting as a liaison with departments when necessary and maintain a professional environment.Audit Delphi data input and ensure team adheres to Delphi operation rulesOrganize and implement administrative systems & procedures, and perform necessary support dutiesAssist with monthly expense reports for Sales ManagersPre-qualify incoming leads to ensure prompt response from sales managersAssist as needed with customer proposals and contractsAssist with site alerts for customer visitsData entry into the sales system platform DelphiWorking in a team environmentOther tasks as assignedQualifications
Your experience and skills include:
Must be proficient in Word, Excel, PowerPoint, OutlookKnowledge of Opera and Delphi preferredAble to provide clear and professional telephone communicationExcellent verbal and written communication skillsCapable of managing multiple projects and responsibilities with easeWell organized and detail orientedAble to work independently and as part of a team in a fast-paced environmentHigh school or equivalent education required, Bachelor's degree preferredPrior hospitality sales experience preferredAdditional Information
Your team and working environment:
Opportunity to work with a diverse group, representative of over 20 countries worldwideExperienced group of individuals to train and hone innate skills and abilities
Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
What is in it for you:Competitive salaryPaid Time OffMedical, Dental and Vision Insurance, 401KEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activitiesRate of Pay: $28.96 an hour
Job Description
You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.
What you will be doing:
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging serviceNeed to have strong customer service and communication skills, can anticipate and meet the needs of our guests and have an enthusiastic desire to attain the highest levels of quality in all areas of the hotel.While supporting the sales department, you will respond to the general telephone/email/mail.Must be able to deal with a high volume of incoming calls, open and distribute mail, make photocopies, prepare reports and send faxes.Assist with special projects as needed, maintain filing systems, maintain schedules in terms of appointments, travel and meetings, acting as a liaison with departments when necessary and maintain a professional environment.Audit Delphi data input and ensure team adheres to Delphi operation rulesOrganize and implement administrative systems & procedures, and perform necessary support dutiesAssist with monthly expense reports for Sales ManagersPre-qualify incoming leads to ensure prompt response from sales managersAssist as needed with customer proposals and contractsAssist with site alerts for customer visitsData entry into the sales system platform DelphiWorking in a team environmentOther tasks as assignedQualifications
Your experience and skills include:
Must be proficient in Word, Excel, PowerPoint, OutlookKnowledge of Opera and Delphi preferredAble to provide clear and professional telephone communicationExcellent verbal and written communication skillsCapable of managing multiple projects and responsibilities with easeWell organized and detail orientedAble to work independently and as part of a team in a fast-paced environmentHigh school or equivalent education required, Bachelor's degree preferredPrior hospitality sales experience preferredAdditional Information
Your team and working environment:
Opportunity to work with a diverse group, representative of over 20 countries worldwideExperienced group of individuals to train and hone innate skills and abilities
Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.