Lakeview
Senior Product Manager
Lakeview, Coral Gables, Florida, United States,
OverviewSenior Product ManagerBayview is an investment management firm focused on investments in mortgage and consumer credit, including management of one of the largest U.S. mortgage servicing rights portfolios in the country. Fastlane Financial Solutions (“Fastlane”) is a new startup business within Bayview working to revolutionize the homeownership experience by providing customers with a robust digital platform and access to exclusive financial products. Our platform and products aim to simplify the mortgage process, reduce costs, and enhance the customer experience beyond anything available to consumers today.We are looking for a Senior Product Manager to drive the definition and launch of our mortgage lending products and an innovative, first-of-its-kind consumer digital platform for homeowners and mortgage holders. Specifically, we are seeking a consumer technology-minded professional with an eye for UX, experience in the mortgage technology industry and demonstrated ability to drive "zero-to-one" initiatives and leverage the resources of an established organization to launch successful new products at scale.Why Fastlane?Opportunity to shape the direction of innovative financial technology and products.Work on projects that have a direct impact on improving homeowners’ financial lives.Growing, fully remote team with a flat organizational structure, offering direct access to senior leadership.Operate at the forefront of transforming the mortgage servicing and consumer financial product landscape.As a remote-first organization, Fastlane is geographically distributed across the US - this role is fully remote anywhere in the United States, and can also take advantage of Bayview’s offices in New York City, NY or Coral Gables, FL.The total compensation range for this role is $200,000 to $250,000; however, Bayview considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, location and key skills.ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES:The following job functions are not all-inclusive. The employee will be required to perform other job-related tasks/responsibilities as requested. Job duties may change as required by the needs of the company.
Define and drive the product roadmap for a consumer-facing financial product, including financial product definition, digital CX, and related operational programs.Identify and drive partnerships with key vendors / servicers in the fintech space related to your product area.Establish key measures of business and customer success and lead the effort to define, build and operationalize the measurement, reporting and narrative for your products’ business and customer results.Work with Leadership and be accountable for aligning the organization to your product’s vision and roadmap, operations, and outcomes.Work with internal partners and stakeholders ranging from Mortgage Lending Officers, sales operations, marketing, compliance and legal to take in input and drive customer-focused decisions about your product.Work with UX designers to research, conceptualize and define your product’s user experience and interface.Work together with an engineering team to define and deliver the technology roadmap for your product, providing input and influencing tradeoff discussions for key technology decisions.Provide hands-on execution and leadership for our product development efforts, setting and inspiring a high bar for quality and outputs across both external agency resources and internal team members.Work as part of a small and efficient product development team dedicated to delivering bar-raising customer experiences and business value through fast, iterative initiatives and strong product practices.Adhere to the Company’s Compliance Standards.Ensure a safe and secure work environment.Other duties as assigned.QualificationsSKILLS/KNOWLEDGE/ABILITIES:Proven track record presenting to and influencing functional leaders and executives both within and outside the product management function.Ability and passion for rolling up your sleeves and delivering results throughout all stages of the product development lifecycle.Strong bias for action including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.Demonstrated excellence in written and verbal communication, presentation, and storytelling skills.Analytical skillset to collect, analyze, publish, and action insights based on customer and market data.EDUCATION and EXPERIENCE:7+ years of experience in product management, product marketing, or technology.5+ years working as the primary product owner for consumer-facing technology products.Demonstrated product experience in mortgage technology, or an equivalent financial technology space.Experience leading the product development lifecycle from inception to delivery and operations by working collaboratively across design, engineering, BD, analytics, and software development, involving both in-house and outside contract resources.Bachelor's degree in STEM, or equivalent professional experience.Certifications, Licenses, and/or RegistrationPhysical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.EEOCBayview Asset Management is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
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Define and drive the product roadmap for a consumer-facing financial product, including financial product definition, digital CX, and related operational programs.Identify and drive partnerships with key vendors / servicers in the fintech space related to your product area.Establish key measures of business and customer success and lead the effort to define, build and operationalize the measurement, reporting and narrative for your products’ business and customer results.Work with Leadership and be accountable for aligning the organization to your product’s vision and roadmap, operations, and outcomes.Work with internal partners and stakeholders ranging from Mortgage Lending Officers, sales operations, marketing, compliance and legal to take in input and drive customer-focused decisions about your product.Work with UX designers to research, conceptualize and define your product’s user experience and interface.Work together with an engineering team to define and deliver the technology roadmap for your product, providing input and influencing tradeoff discussions for key technology decisions.Provide hands-on execution and leadership for our product development efforts, setting and inspiring a high bar for quality and outputs across both external agency resources and internal team members.Work as part of a small and efficient product development team dedicated to delivering bar-raising customer experiences and business value through fast, iterative initiatives and strong product practices.Adhere to the Company’s Compliance Standards.Ensure a safe and secure work environment.Other duties as assigned.QualificationsSKILLS/KNOWLEDGE/ABILITIES:Proven track record presenting to and influencing functional leaders and executives both within and outside the product management function.Ability and passion for rolling up your sleeves and delivering results throughout all stages of the product development lifecycle.Strong bias for action including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.Demonstrated excellence in written and verbal communication, presentation, and storytelling skills.Analytical skillset to collect, analyze, publish, and action insights based on customer and market data.EDUCATION and EXPERIENCE:7+ years of experience in product management, product marketing, or technology.5+ years working as the primary product owner for consumer-facing technology products.Demonstrated product experience in mortgage technology, or an equivalent financial technology space.Experience leading the product development lifecycle from inception to delivery and operations by working collaboratively across design, engineering, BD, analytics, and software development, involving both in-house and outside contract resources.Bachelor's degree in STEM, or equivalent professional experience.Certifications, Licenses, and/or RegistrationPhysical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.EEOCBayview Asset Management is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
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