Administrative Secretary

Find a job with Cayuga Centers that is right for you Cayuga Centers is hiring immediately for ADMINISTRATIVE ASSISTANT Earn $26.25/hour About Cayuga Centers Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us! At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We provide our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging. About the Program and Position: Our Home Study and Post Release Services (HS/PRS) program is dedicated to making a significant impact on the lives of unaccompanied children aged 0-17 ½. Referred through shelters or trusted foster care providers, these children rely on our continuous support throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors. As an Administrative Secretary, you will ensure smooth departmental operations and logistics and maintain strong communication with the families and children in the program. The Administrative Secretary is the first point of contact for the agency and is expected to host a welcoming environment, properly greet others, and introduce themselves in person or on the phone. Additionally, with the guidance of their direct supervisor, the Administrative Assistant must retain knowledge of the HS/PRS program and staff primarily within their assigned office location and the agency as a whole to effectively provide administrative support to both internal and external stakeholders. This staff member will maintain professionalism in all areas, including confidentiality. The Administrative Secretary serves as receptionist for their assigned office location, performing organizational and clerical duties as assigned, and is responsible for implementing workflow structures that keep their assigned office location functioning and ensures staff feel supported with any office needs. How you get to use your skills… Serve as a receptionist for the region Respond to phone calls and greet people in a positive and respectful manner Act as the "first point of contact" for Cayuga Centers guests Project a professional, friendly and helpful presence Assist with organizational and clerical duties as assigned Assist with arranging travel and accommodations for program staff Assist with file organization and storage File paperwork in each program file Retrieve mail and run various errands Ensure office organization Conduct food ordering and processing for agency events Conduct office supply audits Sort and distribute agency mail Prepare agenda and collect materials for meetings and conferences; take minutes and keep records of proceedings Experience and Skills:

High school diploma required; bachelor’s degree strongly preferred. Experience working in a busy human services office - strongly preferred. Strong communication and organizational skills and ability to handle numerous tasks - required. Strong skills in Microsoft Office required. Knowledge of clerical and office procedures. All agency documents and records are in English, so English writing proficiency is required. Position requires Spanish speaking, writing, and reading proficiency. Ability to work well with people from many cultures, non-English speakers, and LGBTQ children. Demonstrated ability to perform duties with minimal supervision and to exercise greater judgment. Valid driver’s license in a state located within the assigned region. Ability to travel to other agency locations as required. Physical Requirements: Word processing: Including responding to e-mails, composing letters, completing computerized documentation, transcribing minutes for meetings, etc.: This involves sitting at a computer for a minimum of 5 hours and could be up to 7 hours a day depending on program needs. Completing paperwork - such as copying and stapling. Answering phones, processing mail, filing, lifting packages approximately 6-8 lbs. Must be able to lift up to 50 pounds. Sit/ride in vehicles, buses, subways, trains, planes - public transportation for lengthy periods of time. Walk up/down stairs. Walk to enter/exit subway and other public transportation. Walk several blocks to get to required location. Three weeks of paid vacation, nine paid holidays, three personal days per year, medical appointment time, medical, dental, and vision insurance, pet and legal insurance, employee assistance program, FSA, transit, and parking savings accounts, supplemental life insurance, critical illness, enhanced short-term disability benefits, 401(k) match up to 6%, corporate discounts program, sick leave pool, identity protection. Why Cayuga Centers? Certified Great Place to Work. Workplace Wellness Award Finalist. COA Accredited. Implement best practices and evidence-based interventions. Committed to employee professional development and advancement. We embrace change, innovation, and opportunities. Our diverse workforce acts and leads with human sensitivity and respect. Large and growing national footprint.

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