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Ventura County

Sheriff's Office Systems Coordinator III

Ventura County, Camarillo, California, United States, 93012


WHAT WE OFFERA general salary increase

of 3.5% effective December 22, 2024.Merit Increases

– New employees are eligible for an initial 5% merit increase within the pay range upon completion of at least 1,040 hours (approximately 6 months) assuming work meets satisfactory standards. Subsequent merit increases within the pay range will be upon completion of each additional 2,080 hours (approximately one year) from the initial merit increase.Educational Incentive

- An educational incentive of 2.5% for completion of an associate degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate degree.Bilingual Incentive

– Based on agency need, proficiency levels by exam are $.69 per hour (Level I), $1.00 per hour (Level II), or $1.32 per hour (Level III).Flexible Workweek/Telework Schedule

– We support work-life balance by offering compressed work (e.g., 9/80 or 4/10 workweek) and remote hybrid telework schedules for some positions subject to organizational needs and satisfactory performance.Vacation Accrual

– New regular, full-time employees shall accrue approximately 14 days of vacation a year for the first 10,400 hours or 5 years of service; vacation accruals increase at 5, 11, 12, 13, 14, 15 and 20 years of service topping out at 26 days a year and 400 hours of vacation hours banked.Vacation Leave Redemption

– After 14,560 hours of continuous County service an employee may elect to "cash in" or redeem up to 80 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months.Sick Leave

- Full-time regular employees accrue 3.08 hours of sick leave per bi-weekly pay period with an advance at hire of 40.04 hours which will be balanced at the completion of 13 bi-weekly pay periods.Deferred Compensation

- Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3.00% match on your 401(k) contributions.Health Plans

– Full-time employees are given a flexible credit allowance of up to $23,530 annually to offset the purchase of medical, dental, and/or vision insurance for you and your dependents.Flexible Spending Accounts

- Pre-tax benefit towards eligible medical, dental and vision care and/or dependent care expenses.Pension Plan

- Participation in the County's defined pension plan, which has reciprocity with CalPERS.Holidays

- 12 paid days per year which includes a scheduled floating holiday.Additional Benefits

- Tuition Reimbursement, Disability Plans, Employee Assistance Program, Life Insurance, Wellness Program.THE POSITIONUnder general direction, responsible for Active Directory/Exchange Administration Backup support. Monitor and coordinate Office Systems Coordinator (OSC) requests as needed. Provide desktop support in conjunction with OSCs in assigned areas ensuring maximum utilization of technical staff.The ideal candidate will have a thorough knowledge and more than four (4) years of experience: Solving informational system problems and anticipating problems before they happen and have experience in Windows Desktop Management solutions, including ZENworks and ManageEngine Desktop Central; MS Access and database administration and maintenance; account management and Active Directory administration; desktop and mobile device imaging; windows server and virtualization.PAYROLL TITLE:

Office Systems Coordinator IIIDEPARTMENT/AGENCY:

Sheriff's Office - Information Systems BureauOffice Systems Coordinator III is represented by Service Employees' International Union (SEIU) and are not eligible for overtime compensation.TENTATIVE SCHEDULEOPENING DATE:

Monday, July 29, 2024CLOSING DATE:

Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applicants to meet business needs.Duties may include but are not limited to the following:Provides hardware and software support for all systems;Performs System and Software administration; which includes Active Directory accounts and MS Server and Virtualization, including troubleshooting any reported problem;Responsible for project management;Responsible for documenting the configuration of specialized systems;Coordinates/performs implementation, maintenance, troubleshooting, analysis, and conversion on databases;Monitors the help desk's service requests and escalation of calls;Troubleshoots ongoing department/agency problems associated with network and data communication and corrects them or coordinates resolution with outside agencies and vendors;Responsible for vendor liaison and coordination of technical evaluation of products and product procurement with ITS;Develops and creates Group Policy Objects, profiles, shares, and groups for Microsoft File and Application Servers;Performs other related duties as assigned.These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.EDUCATION, TRAINING, AND EXPERIENCE:

Extensive experience in automated office systems coordination which has led to the acquisition of the required knowledge, skills and abilities. The required knowledge, skills and abilities also can be obtained by completion of pertinent office systems coursework with four (4) or more years of related experience.NECESSARY SPECIAL REQUIREMENTS:

Depending on assignment, a valid California drive license may be required.Experience with:Windows Desktop ManagementConfiguration Management software i.e. ZENworksDesktop Management software i.e. Desktop Management CentralMS Access and database administration and maintenanceActive Directory account management and administrationDesktop and mobile device imagingWindows server and virtualizationDESIRED:Experience with MDM (mobile device management) softwareExperience with public safety software i.e. VersatermKNOWLEDGE, SKILLS, AND ABILITIES:Thorough knowledge of: modern office procedures and automated equipment; software and hardware products and their use in office automation; ZENworks systems; public safety software; mobile device management (MDM); local area network; active directory; Office 365; and wireless routers.Skilled in: supporting public safety software used by the Sheriff’s Department, such as Versaterm, MRE, MDT, Vmobile and Mobile Device Management; supporting desktops and servers including Office 365, Active Directory Domain Services, ZENworks Configuration Management, Desktop Central and related solutions.Working ability to: develop independence in the responsible performance of assigned duties; develop and maintain effective working relations with others; troubleshoot workstation issues; train lower-level staff; understand and work with personal business computers in the office environment; perform standard analysis and programming tasks for the purpose of automating office procedures; develop and support the concept of data communications networking of personal office computers in relation to mini- and mainframe computers; perform complex analysis and design for integrated systems in the office environment; provide lead supervision to others; and communicate effectively orally and in writing.FINAL FILING DATE:

This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested.To apply on-line, please refer to our web site at

www.ventura.org/jobs.

If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.NOTE:

If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click

here

(Download PDF reader)

for additional information.Applicants must provide sufficient information under the Education/Work Experience portion of the application and supplemental questionnaire in order to determine eligibility. A resume may be attached to supplement your responses in the above-referenced sections; however, it may not be submitted in lieu of the application.SUPPLEMENTAL QUESTIONNAIRE - qualifying:

All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining qualifications for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.APPLICATION EVALUATION – qualifying:

An application evaluation will be conducted to determine whether each applicant meets the stated requirements. Those individuals meeting the stated requirements will continue to the next step in the screening and selection process.TRAINING & EXPERIENCE EVALUATION:

A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.NOTE: The selection process will likely consist of an Oral Exam which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis.

For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is highly recommended that the supplemental questions within the application are completed with care and diligence.ORAL EXAMINATION - 100%:

A job-related oral examination will be conducted to evaluate and compare participating candidates' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.ELIGIBILITY LIST:

Candidates who score seventy percent (70%) or higher on the oral examination will be placed on an eligible list for one (1) year. If there are three (3) or fewer qualified applicants, an examination will not be conducted. Instead, a score of seventy percent (70) will be assigned to each applicant, and each applicant will be placed on the eligible list.The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary), Intermittent, and Extra-help vacancies.

There is currently one (1) vacancy in Sheriff's Information Systems Bureau.For further information about this recruitment, please contact Melissa Kurtz by email at

melissa.kurtz@ventura.org .EQUAL EMPLOYMENT OPPORTUNITYThe County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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