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Ventura County

Sheriff's Office Systems Coordinator I/II

Ventura County, Los Angeles, California, United States,


What We OfferThe County of Ventura offers an attractive compensation and benefits package. Aside from our base salary range, an employee within this position will also be eligible for the following:A General Salary Increase -

3.5% effective December 22, 2024.Educational Incentive -

An educational incentive of 2.5% for completion of an associate degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate degree.Bilingual Incentive -

Some positions may be eligible for bilingual incentive depending on the applicable memorandum of agreement and the needs of the department. To qualify for this incentive, incumbents in eligible positions must take and pass the applicable bilingual fluency examination.Vacation Accrual -

New regular, full-time employees shall accrue approximately 14 days of vacation a year for the first 10,400 hours or 5 years of service; vacation accruals increase at 5, 11, 12, 13, 14, 15 and 20 years of service topping out at 26 days a year and 400 hours of vacation hours banked.Vacation Leave Redemption -

After 14,560 hours of continuous service an employee may elect to "cash in" or redeem up to 80 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months.Deferred Compensation -

Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on your 401(k) contributions.Health Plans -

You are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans.Flexible Spending Accounts -

Pre-tax benefit towards eligible medical, dental, and vision care expenses.Pension Plan -

Participation in the County's defined benefit pension plan. If eligible, you may establish reciprocity with other public retirement systems such as CalPERS.Holidays -

12 paid days per year which includes a scheduled floating holiday.Under general supervision Office Systems Coordinator I (OSC I) or direction Office Systems Coordinator II (OSC II), provides technical assistance to department/agency personnel by supporting and coordinating tasks related to office automation systems, including but not limited to Microsoft Windows OS and macOS.Distinguishing Characteristics:The Office Systems Coordinator I requires a working ability to perform feasibility studies, problem analysis, conceptual systems design, micro-computer programming, occasional systems maintenance and repair, analysis and recommendations for purchase of new equipment and vendor liaison. It differs from the Office Systems Coordinator II in that the latter is assigned a greater scope of responsibilities and exercises more independent judgment.PAYROLL TITLES AND APPROXIMATE SALARIESOffice System Coordinator I: $27.90 - $39.21 per hourOffice System Coordinator II: $30.63 - $43.07 per hourDEPARTMENT/AGENCY:

Sheriff's Office - Sheriff's Systems BureauOffice Systems Coordinator I/II are represented by the Service Employees International Union (SEIU) and are eligible for overtime compensation.TENTATIVE SCHEDULEOPENING DATE:

Tuesday, August 13, 2024CLOSING DATE:

ContinuousDepending on the level, duties may include but are not limited to the following:Provides technical assistance for the installation, troubleshooting and configuration of Microsoft and macOS; and mobile application for Microsoft, iOS and android;May provide OSC I or provides OSC II occasional systems maintenance and repair;Coordinates software product and hardware configuration and installation of individual personal computers and/or local area networks and data communications;May troubleshoot OSC I or troubleshoots OSC II ongoing department/agency problems associated with automated office systems and refers repairs to Information Systems staff;Assists with OSC I or is responsible for OSC II vendor liaison and coordinates technical evaluation of products and operates within County/Sheriff's Systems Bureau purchasing guidelines on product procurement;Provides OSC II data communication analysis and support;Analyzes, designs, and develops micro-computer programs;May perform OSC I or performs OSC II feasibility studies, minor systems design and micro-computer application development as required by the department/agency;May perform OSC I or performs OSC II micro-computer programming functions for users;May assist OSC I or assists OSC II management of department/agency in establishing priorities and planning office automation needs;May train department/agency personnel on automated office systems use;Develops systems procedures for department/agency users;Performs other related duties as assigned.These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.EDUCATION, TRAINING AND EXPERIENCE:

Some OSC I to considerable OSC II experience in automated office systems coordination which has led to the acquisition of the required knowledge, skills, and abilities which can be obtained by completion of pertinent office systems coursework and two (2) or more years of related experience for OSC I or three (3) or more years of related experience for OSC II.NECESSARY SPECIAL REQUIREMENT:

Depending on assignment, a valid California driver license may be required. Prior to actual appointment from the eligible list, the successful candidate will be required to pass a thorough background investigation conducted by the Sheriff's Background Unit, which includes a polygraph and medical examination.DESIRABLE:Possession of an A+ CertificationPossession of a Microsoft Certified Professional (MCP) CertificateKNOWLEDGE, SKILLS AND ABILITIES:Working OSC I to thorough OSC II knowledge of: modern office procedures and automated equipment, micro-computer programming and systems design, software and hardware products and their use in office automation, Microsoft Windows OS and macOS devices, mobile devices and application for Microsoft, iOS and android.Working ability to: perform abstract reasoning; perform minor systems maintenance/repairs; develop independence in the responsible performance of assigned duties; develop and maintain effective working relations with others; understand and work with personal business computers in the office environment; communicate effectively verbally and in writing; and perform analysis and programming tasks for the purpose of automating office procedures.Supplemental Information:Work is performed primarily in an office environment. May be required to lift up to 50 pounds. May require travel to various customer sites within Ventura County.FINAL FILING DATE:

This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources, 800 South Victoria Avenue, L1970, Ventura, CA 93009 by 5:00 p.m. on the closing date.To apply on-line, please refer to our web site at

www.ventura.org/jobs

. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.NOTE:

If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click

here

for additional information.Applicants must provide sufficient information under the Education/Work experience portion of the application and supplemental questionnaire in order to determine eligibility. A resume may be attached to supplement your responses in the above-referenced sections; however, it may not be submitted in lieu of the application.SUPPLEMENTAL QUESTIONNAIRE – qualifying:

All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.APPLICATION EVALUATION – qualifying:

All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.The first review of applications is anticipated to take place the week of August 19, 2024 and will continue until the pool is sufficient to meet business needs.WRITTEN EXAMINATION - 100%:

An un-proctored, internet-based, job-related written examination will be conducted to evaluate participating applicants' knowledge, skills and abilities in relation to Computer Usage, Computer Operations, Computer Terms & Definitions, Computer Help Desk Support, and Customer Service. Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list. Candidates invited to the examination will receive an email confirmation.Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year.VALIDATING PROCTORED WRITTEN EXAM:

Offers of employment may be conditional to the candidate until taking and passing an on-site, proctored exam similar to the un-proctored, internet-based exam.The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies. There are currently two (2) Regular vacancies within the Sheriff's Office.NOTE:

If appointed at the lower level, incumbent may be promoted to the higher level without further exam upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.BACKGROUND INVESTIGATION:

PRIOR TO ACTUAL APPOINTMENT FROM THE ELIGIBLE LIST, THE SUCCESSFUL CANDIDATE WILL BE REQUIRED TO PASS A THOROUGH BACKGROUND INVESTIGATION CONDUCTED BY THE SHERIFF'S BACKGROUND UNIT, WHICH INCLUDES A POLYGRAPH AND MEDICAL EXAMINATION. BACKGROUND INVESTIGATION FINDINGS MAY BE A BASIS FOR REMOVAL FROM THE ELIGIBLE LIST. TO SPEAK TO A SHERIFF'S OFFICE REPRESENTATIVE CONCERNING THE BACKGROUND INVESTIGATION PROCESS, CALL (805) 654-2375.For further information about this recruitment, please contact Donna Smith by e-mail at

donna.smith@ventura.org .EQUAL EMPLOYMENT OPPORTUNITY:

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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