Automotive Service Advisor

Job Summary: The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.Service Advisor Compensation and Benefits:Competitive PayFlexible Working HoursHealth InsurancePTO & Sick Leave401(K)Compensation: up to $150,000 per yearService Advisor Responsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage, and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow-up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor Requirements:Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager, or service consultantVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsWill need to obtain a Drivers Abstract.

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