Automotive Service Advisor

Service Advisor ResponsibilitiesGreeting customers promptlyObtaining customer and vehicle informationClearly reporting all vehicle symptoms as described by the customerDetermining and recommending needed maintenance based on age, mileage, and history of the vehiclePreparing a complete and accurate estimate of cost for labor and partsEstablishing follow-up timeMonitoring the progress of each vehicle throughout the day and updating customers frequentlyVerifying that the final invoice reconciles with the work performed on the repair orderExplaining all completed work and charges to customersRequirements:Minimum 1 year experience in a service advisory roleDMS/Dealer Built experience is preferred but not requiredGM experience is a PLUS!Positive attitudeHigh volume mentalityCSI focusedRequired experience: Service Advisor, Dealership, Automotive Knowledge: 1 year

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