Crumbl Cookies Massapequa
General Manager Crumbl Cookies
Crumbl Cookies Massapequa, Massapequa, New York, United States, 11758
General Manager - Crumbl Cookies
Are you self-motivated and looking for more than just a paycheck? If that’s you, keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business-oriented managerial mindset. Crumbl offers cookies in a way that can’t be found anywhere else. With a weekly rotating menu, open concept kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience.
Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented General Managers who want to grow with us!
Responsibilities:
Be present and work on the floor with the crew (this will be roughly 85% to 90% of where your time will be spent)
Manage Assistant General Manager, shift managers, and bakers
Address employee questions and concerns
Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors
Regularly coordinate and communicate with owners
Take ownership of all operational aspects
Train all roles including bakers, shift leads, and delivery drivers
Know your team well enough to identify employees who may want further training to advance to the next level/role
Maintain set standards such as cleanliness and quality control
Create work schedules and address any schedule gaps
Track sales and calculate healthy labor cost
Manage new applications, interviewing, and hiring new employees
Share and enforce state and corporate policies and rules
Address and document any employee disputes and infractions
Interact with customers and resolve any service issues
Step into various roles when the store needs help such as baker, delivery, restocking
Anticipated Hours:
Days: Monday through Saturday
Shifts to potentially be available (for): Morning, day, and night
Pay:
Starting Salary + Bonuses = up to $75,000
Benefits:
Total 10 Days PTO for Vacation and Sick Time
Employee Discount
Off Every Sunday
Early close on certain holidays
Quarterly Bonuses - Your success is our Success!
Regular performance collaboration and career growth opportunities
Upon successful completion of the 90-day training period, manager compensation and benefits will begin.
Experience:
At least 1 year in restaurant/food industry management (Preferred not required)
Certifications:
Valid Driver's License (Required)
ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification)
Physical Requirements:
Ability to lift packages between 10-55 lbs
Ability to be on your feet for the entire shift
Climb a ladder
Corporate Uniform:
Crumbl shirts and hat (required to be worn at each shift) will be provided
Black pants
Black sneakers
No jewelry
Software (knowledge preferred but not required, will train):
Proprietary software (Crumbl platform)
Apple products (Apple TV, iPads)
When I Work
Slack
#J-18808-Ljbffr
Are you self-motivated and looking for more than just a paycheck? If that’s you, keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business-oriented managerial mindset. Crumbl offers cookies in a way that can’t be found anywhere else. With a weekly rotating menu, open concept kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience.
Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented General Managers who want to grow with us!
Responsibilities:
Be present and work on the floor with the crew (this will be roughly 85% to 90% of where your time will be spent)
Manage Assistant General Manager, shift managers, and bakers
Address employee questions and concerns
Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors
Regularly coordinate and communicate with owners
Take ownership of all operational aspects
Train all roles including bakers, shift leads, and delivery drivers
Know your team well enough to identify employees who may want further training to advance to the next level/role
Maintain set standards such as cleanliness and quality control
Create work schedules and address any schedule gaps
Track sales and calculate healthy labor cost
Manage new applications, interviewing, and hiring new employees
Share and enforce state and corporate policies and rules
Address and document any employee disputes and infractions
Interact with customers and resolve any service issues
Step into various roles when the store needs help such as baker, delivery, restocking
Anticipated Hours:
Days: Monday through Saturday
Shifts to potentially be available (for): Morning, day, and night
Pay:
Starting Salary + Bonuses = up to $75,000
Benefits:
Total 10 Days PTO for Vacation and Sick Time
Employee Discount
Off Every Sunday
Early close on certain holidays
Quarterly Bonuses - Your success is our Success!
Regular performance collaboration and career growth opportunities
Upon successful completion of the 90-day training period, manager compensation and benefits will begin.
Experience:
At least 1 year in restaurant/food industry management (Preferred not required)
Certifications:
Valid Driver's License (Required)
ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification)
Physical Requirements:
Ability to lift packages between 10-55 lbs
Ability to be on your feet for the entire shift
Climb a ladder
Corporate Uniform:
Crumbl shirts and hat (required to be worn at each shift) will be provided
Black pants
Black sneakers
No jewelry
Software (knowledge preferred but not required, will train):
Proprietary software (Crumbl platform)
Apple products (Apple TV, iPads)
When I Work
Slack
#J-18808-Ljbffr