Sales Account Manager

Pinnacle Promotions (www.pinnaclepromotions.com) is an award-winning promotional marketing agency with expertise in ideation, sourcing, and production of branded merchandise.We have been helping the world's most recognized brands Make the Right Impression by selecting quality promotional products, ensuring that they are flawlessly customized and delivered on time through our proprietary online solutions for 30 years.Pinnacle’s emphasis on its core values and employee development has led to being named a 2022 (and 6x) “Best Places to Work” by Counselor Magazine, The Atlanta Journal-Constitution, PPB Magazine and one of Inc 5000’s fastest growing promotional marketing companies.Position SummaryAs the Sales Account Manager , you will be responsible for managing a book of business which includes meeting attainment to budgeted goals, providing branded solutions to their clients needs, and project execution from beginning to end.The Sales Account Manager has full oversight of the project from scope, budget, merchandise, timelines, and the overall quality customer experience. They will work closely with the eCommerce Sales Manager to determine growth potential, areas of opportunity, and assist with execution of the strategic plan.Major ResponsibilitiesMeet or exceed a sales budget on a monthly basisCultivate relationships with new clients coming through our web-based channels as well as grow existing clients via proactive and strategic activitiesProvide outstanding account management to facilitate long-term relationships with clients.Partner with Clients to satisfy their marketing needs through branded merchandise.Initiate and quote new products keeping Pinnacle competitive in our market.Problem solve between customers and vendorsActive participation in weekly team meetings to provide updates and brainstorm new and existing leads.Work with vendors, marketers and merchandisers to learn about products, imprint and production methods.Work in a fast-paced environment to manage multiple projects simultaneously.Manage the sales process from prospect inquiry to product suggestion to order placement.Handle LiveChat, Phone Inquiries and web-based leads.Create Ideakits for clients based on product interest and budget.Manage order placement into our proprietary Order Management System.Documenting activities in Salesforce.Collaborate with team members on methods to better serve our customers as well as how to grow existing accounts.Communicate with vendors for pricing, inventory, production times, and moreListen to client concerns, diffuse dissatisfaction and quickly identify the appropriate course of action with a sense of urgency.Enter orders into our Odoo-based order management system.Job RequirementsBachelors Degree required2+ years of sales experienceStrong interpersonal, verbal and written communication skills.Strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced environment.High energy / can do attitude.Computer Skills: Microsoft Excel, Word, Salesforce, Order Management software experience a plusCompensationHybrid, dog friendly workspaceCompetitive salary packageHealth, dental and vision benefitsGenerous paid time off programSupplementary Short Term and Long Term DisabilityPaid holidaysSimple IRAThis is an excellent opportunity to work for a fast-growing, highly professional organization. Seeking local candidates only, we are a hybrid environment. Qualified candidates will be contacted if selected based on meeting the job and experience requirements.

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