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DoorDash USA

Manager, Strategy & Operations, DoorDash for Business

DoorDash USA, San Francisco, California, United States, 94199


About the TeamDoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work.

About the RoleWe are looking for someone who is passionate about building a high growth businesses to join our rocketship on DoorDash for Business, DoorDash’s corporate offering. You will help pilot and scale new large order offerings with our merchants to improve the selection and order quality for clients feeding groups. We are looking for a highly motivated first principles thinker who has a deep sense of ownership and is able to walk the fine line between diving into the lowest level of detail in our data and product, while still being able to think about the high level strategy. This is a true strategy and operations role.

Reporting to the Senior Manager of Strategy and Operations, DoorDash for Business - Large Order, you will work closely with product, engineering, operations and other teams to make your vision a reality.

You’re excited about this opportunity because you will…

Strategize

– Understand the needs of our clients, prioritize those needs by impact, and create solutions with cross-functional partners.

Operate

- Get to the lowest level of detail, and scale. You will work directly with internal and external partners to execute on your short & long-term plans; you are a cross functional success enabler and an excellent operator.

Build

– Develop and lead 0 to 1 opportunities, creating the roadmap for future large order growth opportunities to help us determine where to invest our resources to achieve desired outcomes.

Collaborate

– Value partnerships, and excel at working across Marketing, Operations, Product, Sales, Engineering, and develop new products and services for our clients.

Construct

- Navigate in an ambiguous environment and bring structure to undefined opportunities. There won’t always be playbooks or templates; instead you will create them.

Analyze

– Leverage data whenever possible to inform your hypothesis and align cross functional partners.

We’re excited about you because…

You have 6+ years of experience in strategy and operations, commercial management, operations, or consulting; direct management experience, high-growth startup (scaling a business from 0 - 1) experience is preferred.

You have a proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment.

You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; intermediate SQL experience strongly preferred.

You are customer obsessed - whether that is our clients, merchants or dashers and comfort talking / working with people from all walks of life.

You’re unafraid of ambiguity. You don’t need a playbook. You dive into difficult problems and come up with a plan. Rapid change and learning is exciting to you.

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