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Integrated Cooling Solutions LLC

Inside Sales Engineer

Integrated Cooling Solutions LLC, Orlando, Florida, us, 32885


Overview

Who We Are

:

We're a trusted commercial HVAC manufacturing representative firm that prides itself on responsiveness, problem-solving, and delivering the most thoughtful solutions. Our deep technical expertise and experienced service team enable us to deliver the best results for our partners and customers. We are the largest independent commercial HVAC representative firm in Florida. Our team is committed to the success of the owners, developers, contractors, engineers, and manufacturers we work with - we're all in this together!

Responsibilities

How you will make an impact

:

Support the sales team with estimating, design assistance, equipment sourcing, pricing, and forecasts.Deliver technical presentations to customers, explaining product features, benefits, and applications.Generate, follow up on, and qualify sales leads.Prepare detailed quotations, negotiate sales terms, and manage service agreements.Provide comprehensive pre- and post-sales technical support.Assist in product and service selection based on customer requirements.Manage customer relationships, ensure high satisfaction and address inquiries promptly.Coordinate with engineering, production, and logistics to ensure timely product delivery.Maintain accurate CRM records, track sales opportunities, and report on sales performance.Collaborate with engineering and product development teams to meet customer needsQualifications

Education:

Bachelor's degree in engineering (Mechanical, Electrical, Industrial, Plumbing, or related field)Experience : Previous experience in the HVAC industry, but is not required; a technical sale, or engineering role; Professional certifications in mechanical engineering; Familiarity with CAD software and other technical toolsProficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical toolsExcellent verbal and written communication skills to effectively convey technical information and to interact effectively with customers and team membersStrong customer service skills to address inquiries and resolve issuesAnalytical skills to diagnose and solve technical problemsAbility to identify sales opportunities and develop relationships with potential customersRegular interaction with customers via phone, email, and video conferencingStrong technical aptitude and ability to understand complex engineering conceptsAbility to work independently as well as part of a teamWhy ICS

People- First Culture

Value trust integrity and an entrepreneurial mindset

We are problem solvers

No challenge goes unanswered. "We'll figure it out!"

Statewide Opportunities

Project and location versatility all across Florida

Professional and personal advancements

Ongoing training and competitive compensation and benefits package

Unleash Your Potential

Innovate and grow with us!