LAND OF LINCOLN GOODWILL INDUSTRIES INC
Store Supervisor - Savoy
LAND OF LINCOLN GOODWILL INDUSTRIES INC, Savoy, Illinois, United States, 61874
Job Details
LevelEntry
Job LocationSavoy Store - Savoy, IL
Remote TypeN/A
Position TypeFull Time
Education LevelHigh School or GED
Salary Range$15.50 Hourly
Travel PercentageNone
Job ShiftAny
Job CategoryRetail
ESSENTIAL JOB DUTIES
Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.Our Diversity Statement: LLGI recognizes our employees' differences in age, disability, veteran status,ethnicity, national origin, language, race, religion, family and marital status, social-economic status, genderidentity, sexual orientation, political affiliation, and other unique attributes. The individual differences, lifeexperiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplacerepresent an essential part of our culture.
Job Title: Store SupervisorDepartment: Retail operationsReports To: Store ManagerClassification: Non-ExemptEEO-1 Category: Laborers and HelpersSafety Sensitive: YesSupervises: N/A
Job SummaryStore Supervisors serve as lead workers in the day-to-day activities of the sales floor, donation door operations,and donated goods processing. They are accountable for the store operations while acting as manager on duty.Operations include the collection of donations,processing, pricing, stocking, performing register transactions, andhandling donated goods overall to meet expected goals at every step of the process. This position requires astrong customer focus, operating with minimum supervision, and understanding business demands.
Essential Job Duties1. Ability to successfully perform all duties of a Retail Associate2. Train, coach, and provide feedback to help staff strengthen and develop skills3. Ensure store staff follows policies and procedures4. Demonstrate leadership and positive role modeling for retail staff.5. Report loss control concerns to the General Manager and/or Assistant General Manager in a timelymanner6. Effectively manage time and monitor retail staff time to ensure that work is completed7. Assume responsibility and accountability for the completion of job duties and meet production goals8. Perform bank deposits and related cash-handling duties9. Fill in for store staff as needed10. Perform opening and closing procedures11. Assign tasks and supervise Retail Associate and Team Lead performance while acting as manager on duty12. Perform other tasks as assigned
REQUIREMENTS
CompetenciesAdaptability Managing Conflict Stress ToleranceCommunication Tenacity UrgencyCoaching Delegating Building Trust
Education, Experience, and ExpectationsHigh school diploma or equivalent1 year of experience in a lead capacity and/or quality control or oversight, preferably in a retail establishmentBasic knowledge of Microsoft Office products including Word, PowerPoint, Outlook, Excel; and point-of-salesoftwareValid driver's license, safe driving record, proof of insurance, and reliable transportation.
Knowledge, Skills, and AbilitiesRequires CPR/First Aid certification or ability to obtain certification within six months of employmentRequires proficiency with the Google business platform and/or Microsoft Office products including Word,PowerPoint, Outlook and Excel and the ability to utilize other software such as payroll and point of saleRequires a valid driver's license, safe driving record, proof of insurance and reliable transportationMaintains confidentiality of information related to LLGI operations, financial matters and personnel matters.Works independently while fostering a strong team atmosphere.Conveys information clearly through verbal and written communication.Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity andinclusion throughout the organization.Interacts with people in a manner that enhances their dignity, privacy and confidentiality.Requires a high level of professionalism, integrity, business conduct and ethical behavior.Understands and follows LLGI policies and procedures.Requires ability to be consistently at work and on time on scheduled work days.Embraces the mission, vision and values of LLGI.
Physical RequirementsLift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten(10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet highPush and pull z-racks holding up to one hundred (100) pieces of clothing and weighing a minimum of 150 poundsThe ability to bend and reach into gaylords five (5) feet high to remove clothing and housewaresManual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging gunsStand for long periods throughout the dayThe ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling,crouching, crawling, lifting, reaching, carrying, pushing or pulling objects, to sorting and hanging clothing, andplacing housewares on shelves and racksDemonstrate visual acuity to evaluate donated items for qualityThe ability to identify smells to evaluate donations for undesirable odors such as mold, must, dust, bodily fluidsand/or urine
Environmental ConditionsWork in a light industrial/warehouse environment with exposure to heat and coldSubject to exposure to allergens including dirt, dust, mold, metals, rubber, plastics, latex, and pet hairRequires occasional travel to other stores and job sites
Tools and EquipmentCash register, credit/debit card machine, bar-code reader, shopping carts, shopping baskets, wheeled spring carts,wheeled deep carts, wheeled z-racks, handheld pricing machine, handheld tagging machine, pallet jacks, basicretail equipment, personal protective equipment, hand trucks, furniture dollies, 4-wheel metal/plastic cages,material lifts, furniture dollies, trash bin/can, bushel carts, trash compactor, trash dumpster, forklifts, stackers (ifapplicable), company vehicles
Regular ContactsLLGI Staff Volunteers/Community Service Workers Vendors/SuppliersGeneral Public Donors/Customers Service Participants
LevelEntry
Job LocationSavoy Store - Savoy, IL
Remote TypeN/A
Position TypeFull Time
Education LevelHigh School or GED
Salary Range$15.50 Hourly
Travel PercentageNone
Job ShiftAny
Job CategoryRetail
ESSENTIAL JOB DUTIES
Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.Our Diversity Statement: LLGI recognizes our employees' differences in age, disability, veteran status,ethnicity, national origin, language, race, religion, family and marital status, social-economic status, genderidentity, sexual orientation, political affiliation, and other unique attributes. The individual differences, lifeexperiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplacerepresent an essential part of our culture.
Job Title: Store SupervisorDepartment: Retail operationsReports To: Store ManagerClassification: Non-ExemptEEO-1 Category: Laborers and HelpersSafety Sensitive: YesSupervises: N/A
Job SummaryStore Supervisors serve as lead workers in the day-to-day activities of the sales floor, donation door operations,and donated goods processing. They are accountable for the store operations while acting as manager on duty.Operations include the collection of donations,processing, pricing, stocking, performing register transactions, andhandling donated goods overall to meet expected goals at every step of the process. This position requires astrong customer focus, operating with minimum supervision, and understanding business demands.
Essential Job Duties1. Ability to successfully perform all duties of a Retail Associate2. Train, coach, and provide feedback to help staff strengthen and develop skills3. Ensure store staff follows policies and procedures4. Demonstrate leadership and positive role modeling for retail staff.5. Report loss control concerns to the General Manager and/or Assistant General Manager in a timelymanner6. Effectively manage time and monitor retail staff time to ensure that work is completed7. Assume responsibility and accountability for the completion of job duties and meet production goals8. Perform bank deposits and related cash-handling duties9. Fill in for store staff as needed10. Perform opening and closing procedures11. Assign tasks and supervise Retail Associate and Team Lead performance while acting as manager on duty12. Perform other tasks as assigned
REQUIREMENTS
CompetenciesAdaptability Managing Conflict Stress ToleranceCommunication Tenacity UrgencyCoaching Delegating Building Trust
Education, Experience, and ExpectationsHigh school diploma or equivalent1 year of experience in a lead capacity and/or quality control or oversight, preferably in a retail establishmentBasic knowledge of Microsoft Office products including Word, PowerPoint, Outlook, Excel; and point-of-salesoftwareValid driver's license, safe driving record, proof of insurance, and reliable transportation.
Knowledge, Skills, and AbilitiesRequires CPR/First Aid certification or ability to obtain certification within six months of employmentRequires proficiency with the Google business platform and/or Microsoft Office products including Word,PowerPoint, Outlook and Excel and the ability to utilize other software such as payroll and point of saleRequires a valid driver's license, safe driving record, proof of insurance and reliable transportationMaintains confidentiality of information related to LLGI operations, financial matters and personnel matters.Works independently while fostering a strong team atmosphere.Conveys information clearly through verbal and written communication.Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity andinclusion throughout the organization.Interacts with people in a manner that enhances their dignity, privacy and confidentiality.Requires a high level of professionalism, integrity, business conduct and ethical behavior.Understands and follows LLGI policies and procedures.Requires ability to be consistently at work and on time on scheduled work days.Embraces the mission, vision and values of LLGI.
Physical RequirementsLift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten(10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet highPush and pull z-racks holding up to one hundred (100) pieces of clothing and weighing a minimum of 150 poundsThe ability to bend and reach into gaylords five (5) feet high to remove clothing and housewaresManual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging gunsStand for long periods throughout the dayThe ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling,crouching, crawling, lifting, reaching, carrying, pushing or pulling objects, to sorting and hanging clothing, andplacing housewares on shelves and racksDemonstrate visual acuity to evaluate donated items for qualityThe ability to identify smells to evaluate donations for undesirable odors such as mold, must, dust, bodily fluidsand/or urine
Environmental ConditionsWork in a light industrial/warehouse environment with exposure to heat and coldSubject to exposure to allergens including dirt, dust, mold, metals, rubber, plastics, latex, and pet hairRequires occasional travel to other stores and job sites
Tools and EquipmentCash register, credit/debit card machine, bar-code reader, shopping carts, shopping baskets, wheeled spring carts,wheeled deep carts, wheeled z-racks, handheld pricing machine, handheld tagging machine, pallet jacks, basicretail equipment, personal protective equipment, hand trucks, furniture dollies, 4-wheel metal/plastic cages,material lifts, furniture dollies, trash bin/can, bushel carts, trash compactor, trash dumpster, forklifts, stackers (ifapplicable), company vehicles
Regular ContactsLLGI Staff Volunteers/Community Service Workers Vendors/SuppliersGeneral Public Donors/Customers Service Participants