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Systems Plus, Inc.

Senior Salesforce Business Solution Architect

Systems Plus, Inc., Arlington, Virginia, United States, 22201


Sr. Salesforce Business Solution Architect

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments.Our employees are our most valued asset, and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide.Systems Plus is the company for you! Experience the difference and let’s talk about your future at Systems Plus today.Position Title:

Sr. Salesforce Business Solution ArchitectPosition Type:

Full TimePosition Location:

Arlington, VATracking Code:

01060Daily Responsibilities:Serve as a Subject Matter Expert (SME) to Government customers and stakeholders on Salesforce SaaS platform technologies; think strategically, implement, and deliver business objectives.Use expert knowledge of out-of-box Salesforce product suite, including Sales, Service, Community (Experience), Education, Marketing and App Clouds, as well as the Force.com Platform, to translate requirements to the level of detail necessary for the technical team to follow and implement.Advise on customizing and implementing Users, Profiles Role Creation/Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment/Auto Response/Escalation, and Process Builder.Understand and assess how business processes can be improved using Salesforce; monitor the environment to identify areas of improvement.Lead and participate in gathering business requirements, designing solutions, and integrating internal and external systems with Salesforce.com.Partner with business, technical and integration teams for solution definition, development, and implementation.Create, update, and maintain the Solution Design documentation.Create demo and demo training material for new and existing application users.Ensure the solution(s) being developed satisfy the business requirements.Oversee user acceptance testing and end-user training as needed.Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients as needed.Required: Years of Experience (min):4-6 years’ experience as an Architect in Salesforce configuration and implementing CRM systems.6 years of direct experience in the software development life cycle.Required: Degree:BS/BA degree in Computer Science, Information Sciences, or related IT discipline.Allowable Substitution: Additional ten (10) years of related professional experience can be substituted for a BS/BA degree.Preferred: Certifications:Salesforce Certified Service Cloud Consultant.Salesforce Certified Sharing and Visibility Designer.Required: Experience:Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success.Expert-level understanding of the Salesforce product suite, including Sales, Service, Community (Experience), Education, Marketing, and App Clouds, and the Force.com Platform.Expert-level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.Experience integrating Salesforce with different business systems and a basic understanding of programming logic and constructs, specifically in Salesforce, and their use in software development.Experience with single-org deployments and multi-org consolidations.Demonstrated experience overseeing the direction, development, and implementation of Salesforce system software solutions.Proven experience defining business requirements, writing user stories, and providing detailed Salesforce business, functional, and system designs.Extensive experience with customizing and implementing Users, Profiles Role Creation/Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment/Auto Response/Escalation, and Process Builder.Hands-on experience documenting business processes and wireframing system designs using Salesforce Schema Builder, Flow/Visual Flow, and Process Builder, and other process flow diagram tools (e.g., Lucid), UML, sequence diagrams, etc. to provide visual mock-ups reflecting business requirements and designs.Experience making recommendations for future state improved processes and system designs.A team player with excellent oral and written communication, presentation, meeting facilitation, negotiation, and problem-solving skills.Proficiency with Microsoft Word, Excel, PowerPoint, Project, and Visio.Sharing a non-branded sample Solution Design Document and presenting it to the interviewer will be a plus.Required: Clearance:Must currently hold an Active Secret clearance.About Systems Plus:Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors.From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment, and value to our clients. With various Defense and Federal contracts across the United States, Europe, and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives, and more.Through our diverse portfolio of clients and capabilities, we power vision and insight—discover what’s possible with a Small Business that thinks BIG!Interested individuals should email their resume with salary expectations and a cover letter to

careers@sysplus.com .

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