CliftonLarsonAllen
Cloud Systems Analyst
CliftonLarsonAllen, Austin, TX
CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.
CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.
Our Perks:
CLA is growing and seeking to hire an experienced Cloud Systems Analyst to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.
In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment. Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.
How you'll create opportunities in this Cloud Systems Analyst role:
• Cloud Systems Ticket Queue: Receives escalated requests from Level 1 and 2 support team for resolution. Prioritizes work within the Cloud Systems ticket queue and responds in a timely manner. Collaborates with other members of the Cloud Systems team and other IT teams to resolve issues, as needed. Participates in 24/7 on-call support rotation
• Cloud Systems Administration: Administrates the cloud system through patches, permissions, and service deployments. Monitors and analyzes network performance to match on-demand requests. Maintains the Cloud environment including security configurations, patching, and troubleshooting. Establishes connections to and from various cloud network types and managing firewalls. Defines and implements policies for cloud-based systems. Assists in maintaining system security strategies, policies, and procedures.
• Cloud Systems Maintenance: Troubleshoots and implements Cloud solutions by drawing on understanding of how key networking components operate/function, including switches, routers, and load-balancers/reverse proxies. Administrates the Cloud System through patches, permissions, and service deployments. Defines and implements policies for cloud-based systems. Helps maintain system security configurations, policies, and procedures.
• Cloud Systems Design: Assists with technical design of Cloud systems and with the implementation of new Cloud systems and solutions. Establishes connections to and from various cloud network types and managing firewalls.
• Microsoft Documentation: Utilizes Microsoft documentation to maintain the firm's cloud environment. Monitors and analyzes network performance to match on-demand requests. Maintains familiarity with existing M365 and Azure services and learns new systems as they become available.
• PowerShell Technology: Maintains proficiency and explores and learns new systems/commands, based on existing knowledge of standards (New/Get/Set/Remove).
• Email administrative work: Utilizes knowledge of email flow and Simple Mail Transfer Protocol (SMTP) to troubleshoot email flow, including reading email headers.
• Provides support and clear communication to associated IT groups and business associates to ensure effective use of all services.
What you will need:
#LI-DJ1
Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.
Click here to learn about your hiring rights.
Wellness at CLA
To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.
To view a complete list of benefits click here.
CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.
Our Perks:
- Flexible PTO (designed to offer flexible time away for you!)
- Up to 12 weeks paid parental leave
- Paid Volunteer Time Off
- Mental health coverage
- Quarterly Wellness stipend
- Fertility benefits
- Complete list of benefits here
CLA is growing and seeking to hire an experienced Cloud Systems Analyst to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.
In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment. Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.
How you'll create opportunities in this Cloud Systems Analyst role:
• Cloud Systems Ticket Queue: Receives escalated requests from Level 1 and 2 support team for resolution. Prioritizes work within the Cloud Systems ticket queue and responds in a timely manner. Collaborates with other members of the Cloud Systems team and other IT teams to resolve issues, as needed. Participates in 24/7 on-call support rotation
• Cloud Systems Administration: Administrates the cloud system through patches, permissions, and service deployments. Monitors and analyzes network performance to match on-demand requests. Maintains the Cloud environment including security configurations, patching, and troubleshooting. Establishes connections to and from various cloud network types and managing firewalls. Defines and implements policies for cloud-based systems. Assists in maintaining system security strategies, policies, and procedures.
• Cloud Systems Maintenance: Troubleshoots and implements Cloud solutions by drawing on understanding of how key networking components operate/function, including switches, routers, and load-balancers/reverse proxies. Administrates the Cloud System through patches, permissions, and service deployments. Defines and implements policies for cloud-based systems. Helps maintain system security configurations, policies, and procedures.
• Cloud Systems Design: Assists with technical design of Cloud systems and with the implementation of new Cloud systems and solutions. Establishes connections to and from various cloud network types and managing firewalls.
• Microsoft Documentation: Utilizes Microsoft documentation to maintain the firm's cloud environment. Monitors and analyzes network performance to match on-demand requests. Maintains familiarity with existing M365 and Azure services and learns new systems as they become available.
• PowerShell Technology: Maintains proficiency and explores and learns new systems/commands, based on existing knowledge of standards (New/Get/Set/Remove).
• Email administrative work: Utilizes knowledge of email flow and Simple Mail Transfer Protocol (SMTP) to troubleshoot email flow, including reading email headers.
• Provides support and clear communication to associated IT groups and business associates to ensure effective use of all services.
What you will need:
- 2 years relevant experience is required.
- 2 years experience with PowerShell
- Bachelor's degree or a combination of experience, education and training may be accepted in lieu of degree.
#LI-DJ1
Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.
Click here to learn about your hiring rights.
Wellness at CLA
To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.
To view a complete list of benefits click here.