Holland America Group
Sr. Loyalty Accounting Manager
Holland America Group, Miami, FL
Job Description
The Senior Manager, Loyalty Accounting will work with the CFO, Controller, Director of Revenue Accounting, and other personnel within the accounting function to ensure accurate reporting of loyalty related revenue, costs, and liabilities. The role will also work with outside actuarial firm (WTW) to model and calculate critical financial components of the program to enable accurate forecasting and accounting (redemption rates, value per point, cost per point, program liability). This is a highly technical role will have ownership of related processes, procedures, and be responsible for matters related to accounting for a loyalty program under US GAAP.
This role will also support the Director of Revenue Accounting by providing General Accounting and General Management support and oversight to the various teams within Revenue Accounting ensuring compliance standards as well and professional development and other management specific accountabilities. In addition, the role will also work on ad-hoc projects in Revenue Accounting related to Technical Accounting Research, Controls, Business Process Improvement and Issue Investigation.
Essential Functions:
Qualifications:
Knowledge, Skills and Abilities:
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities.
Travel: None
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
The range for this role's base salary is $100,000 - $140,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
#LI-Hybrid
#LI-SR1
About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
The Senior Manager, Loyalty Accounting will work with the CFO, Controller, Director of Revenue Accounting, and other personnel within the accounting function to ensure accurate reporting of loyalty related revenue, costs, and liabilities. The role will also work with outside actuarial firm (WTW) to model and calculate critical financial components of the program to enable accurate forecasting and accounting (redemption rates, value per point, cost per point, program liability). This is a highly technical role will have ownership of related processes, procedures, and be responsible for matters related to accounting for a loyalty program under US GAAP.
This role will also support the Director of Revenue Accounting by providing General Accounting and General Management support and oversight to the various teams within Revenue Accounting ensuring compliance standards as well and professional development and other management specific accountabilities. In addition, the role will also work on ad-hoc projects in Revenue Accounting related to Technical Accounting Research, Controls, Business Process Improvement and Issue Investigation.
Essential Functions:
- Manages a team of direct and indirect reports including day to day oversight, providing professional development opportunities and annual performance evaluation. Specifically the role provides ongoing review and compliance of revenue recognition related to the loyalty program for proper application of FASB ASC Topic 606 (i.e., apportionment of sales to deferred revenue, recognition of previously deferred revenue upon point redemption, etc) and General Accounting.
- Maintain and update underlying schedules and workpapers used to determine loyalty accounting balances for period-end reporting.
- Coordinate with co-branding partners that utilize CCL loyalty brands for the Company's portion of revenue share, bounties, etc, as well as the amount of point liability to be accrued each reporting period.
- On an as-needed basis, perform all technical research related to loyalty accounting and US GAAP, including the impact of any pronouncements issued by the FASB and their potential impact on CCL's loyalty accounting and all general financial reporting issues.
- Collaborate with CCL FP&A, the Loyalty Program Team, and other departments within the Company that will require a loyalty accounting viewpoint for planning, forecasting, etc, including the maintenance of internal models used for these purposes.
- Take ownership and manage all policy memos regarding CCL's technical accounting positions related to the application of loyalty accounting and general accounting issues in the Revenue Accounting group under US GAAP.
- Provide the financial reporting team with all loyalty-related balances and disclosures required for regulatory filings.
- Serve as the external auditor's point-of-contact for all questions and requests related to loyalty accounting and general accounting issues related to Revenue Accounting.
- Work on Special and Ad-hoc Projects are required to support the Loyalty Accounting and Revenue Accounting function
Qualifications:
- Bachelor's Degree in Accounting or related field
- Master's Degree in Accounting/Business Administration combined with a CPA preferred
- 6 - 8 years of public accounting experience, preferably from a "Big 4" firm in the audit line of service or in a consulting capacity that advises on technical accounting matters.
- 10 years of overall accounting experience with a mix of public accounting and loyalty accounting
- Certified Public Accountant (CPA) or Certified Management Accountant (CMA)
Knowledge, Skills and Abilities:
- The ability to perform technical accounting research through use and direct referencing of the FASB Accounting Standards Codification, not developing research solely through interpretive guides, manuals, and other nonauthoritative sources.
- A comprehensive understanding of FASB ASC Topic 606, especially as it relates to loyalty accounting (i.e., allocation of a material right, accounting for breakage, accounting for loyalty brand IP (symbolic IP) and the application of the sales-based royalty scope exception, estimating SSP for loyalty points, updating estimates of constrained variable consideration and breakage, etc).
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities.
Travel: None
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
The range for this role's base salary is $100,000 - $140,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
- Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion.
- Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site preschool program and wellness center at our Miami campus
#LI-Hybrid
#LI-SR1
About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf