Sales Associate/Stylist- Tysons Galleria McLean, VA

McLean, VAClub Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must-have fashion and key pieces that together are the foundation of a modern wardrobe.Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.Position OverviewThe objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.Maximize personal sales at all opportunitiesProvide a friendly and welcoming environmentDemonstrate how new product can mix with existing stock and previous purchasesCommunicate product and customer feedback to managersApply Point of Sale knowledge to process needed transactionsHandle multiple customers at fitting rooms by following all policies and proceduresDemonstrate effective phone etiquette through customer serviceFollow through with customer experience by utilizing thank you cards, business cards, and maintaining client bookEnsure ease of customer experience through visual presentation and overall store maintenanceAssist in the execution of the brand integrity and visual standards set by the companyAttend and participate in store flipsClean, vacuum, fold, size, steam, replenish as assignedActively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changesMaintain a professional appearance consistent with established dress code and image guidelinesActively support securing company assets through effective Asset Protection in compliance with company policies and proceduresExperience, Skills, and KnowledgeExcellent interpersonal skills supporting both a team environment and customer serviceExcellent English communication - verbal and writtenStrong attention to detailAbility to recognize and react to changing work demandsGoal oriented: ability to stay focused on creating winning results

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