Sage Restaurant Group
Sales Coordinator
Sage Restaurant Group, Portland, Oregon, United States, 97204
Sage Hospitality Group Sales Coordinator Portland, Oregon Apply Now
The Bidwell Hotel
and
High Horse Restaurant + Bar
is seeking a
Sales Coordinator
to join our team. The ideal candidate will be energized by the idea of providing outstanding service to our guests and stellar support to our associates.The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city’s shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip
High Horse Restaurant and Bar
featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room.Work where you belong!As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work.Job OverviewAssist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.ResponsibilitiesAnswer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner.Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed.Coordination of all group and wedding business as contracted by the sales manager/DOS.Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer.Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client’s expectations.Account Service and Management: Maintains well documented, accurate, organized and up-to-date file management.Develops strong customer relationships through appropriate client communication and professional interaction.Work with sales personnel to achieve required sales team goals.Have current knowledge of hotel rates, strategies, discounts and promotions.Assist with completing any required sales reports.Develop an effective communication system with the hotel team to disseminate details of upcoming group and meeting events.Assist hotel with implementing hotel specific selling strategies.Promptly follow-up on all customers’ needs and inquiries in an efficient manner.Represents themselves and the hotel with the highest level of integrity and professionalism.Exhibits a positive and involved team attitude to all hotel departments.Display a neat, clean and business-like appearance at all times.Creates monthly social hour calendar with the Director of Sales.Assists the Sales department with monthly luncheons and client events.Conduct walk-in tours.Create gift bags for guest traces, VIP’s, etc. Keep supplies stocked and on hand.Work with EBC on all group turnover and proper execution of the groups.QualificationsEducation/Formal TrainingHigh school diploma or vocational secretarial.ExperiencePrevious sales, hospitality, and secretarial experience preferred.Knowledge/SkillsAdvanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint. Excellent communication skills necessary to communicate clearly with customers and other departments.Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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The Bidwell Hotel
and
High Horse Restaurant + Bar
is seeking a
Sales Coordinator
to join our team. The ideal candidate will be energized by the idea of providing outstanding service to our guests and stellar support to our associates.The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city’s shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip
High Horse Restaurant and Bar
featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room.Work where you belong!As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work.Job OverviewAssist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.ResponsibilitiesAnswer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner.Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed.Coordination of all group and wedding business as contracted by the sales manager/DOS.Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer.Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client’s expectations.Account Service and Management: Maintains well documented, accurate, organized and up-to-date file management.Develops strong customer relationships through appropriate client communication and professional interaction.Work with sales personnel to achieve required sales team goals.Have current knowledge of hotel rates, strategies, discounts and promotions.Assist with completing any required sales reports.Develop an effective communication system with the hotel team to disseminate details of upcoming group and meeting events.Assist hotel with implementing hotel specific selling strategies.Promptly follow-up on all customers’ needs and inquiries in an efficient manner.Represents themselves and the hotel with the highest level of integrity and professionalism.Exhibits a positive and involved team attitude to all hotel departments.Display a neat, clean and business-like appearance at all times.Creates monthly social hour calendar with the Director of Sales.Assists the Sales department with monthly luncheons and client events.Conduct walk-in tours.Create gift bags for guest traces, VIP’s, etc. Keep supplies stocked and on hand.Work with EBC on all group turnover and proper execution of the groups.QualificationsEducation/Formal TrainingHigh school diploma or vocational secretarial.ExperiencePrevious sales, hospitality, and secretarial experience preferred.Knowledge/SkillsAdvanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint. Excellent communication skills necessary to communicate clearly with customers and other departments.Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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