USI Insurance Services
Employee Benefits Regional Communications Consultant
USI Insurance Services, Houston, Texas, United States, 77246
General Description:
The EB Regional Communications Consultant is responsible for understanding the USI Resources and Communications platform to promote consistency, quality, and standardization across the Region. This position will coordinate with internal resources and external vendors to provide a quality product in a cost-efficient and timely manner. The consultant will work with target USI clients and support the client base within a specific USI region.Major Responsibilities:Face-to-face consulting with large client communication campaigns as required.Participate in the sales process for large prospects in-house and off-site as necessary.Collaborate with the National Team to develop target client segment standardized communications materials in support of open enrollment.Manage online resources and website development, including conducting demonstrations for clients and prospects, running “train the trainer” sessions, troubleshooting implementation issues, and developing campaigns for site usage.Manage local benefit communication vendor relationships as needed (i.e., Flimp, ThinkHR, Zywave, Jellyvision, Brainshark, benefits administration technologies, etc.).Act as an expert resource within the region for communication technology and conduct in-house training for the account management team on internal tools as necessary.Review vendors with the National Team and develop preferred relationships with best-in-class contract terms and pricing.Visit offices in the region to roll out materials and train consultants on the delivery of the standard platform.Review vendor communication materials and assist in editing and improving them.Identify and collaborate with Subject Matter Experts in each office.Ability to travel required.Knowledge, Skills, and Abilities:2-3 years of experience in communication required. Must have a strong understanding of benefits issues and experience in training internal and external parties.College degree strongly preferred.Excellent oral and written communication skills required.Strong computer skills, with experience utilizing internal systems like an intranet for workflow and communication, and proficiency in marketing software like InDesign. Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook required.Highly detail-oriented with strong administrative and organizational skills.Effective interpersonal, organizational, and time-management skills are required.Ability to work effectively in a fast-moving environment with shifting priorities and significant activity.
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The EB Regional Communications Consultant is responsible for understanding the USI Resources and Communications platform to promote consistency, quality, and standardization across the Region. This position will coordinate with internal resources and external vendors to provide a quality product in a cost-efficient and timely manner. The consultant will work with target USI clients and support the client base within a specific USI region.Major Responsibilities:Face-to-face consulting with large client communication campaigns as required.Participate in the sales process for large prospects in-house and off-site as necessary.Collaborate with the National Team to develop target client segment standardized communications materials in support of open enrollment.Manage online resources and website development, including conducting demonstrations for clients and prospects, running “train the trainer” sessions, troubleshooting implementation issues, and developing campaigns for site usage.Manage local benefit communication vendor relationships as needed (i.e., Flimp, ThinkHR, Zywave, Jellyvision, Brainshark, benefits administration technologies, etc.).Act as an expert resource within the region for communication technology and conduct in-house training for the account management team on internal tools as necessary.Review vendors with the National Team and develop preferred relationships with best-in-class contract terms and pricing.Visit offices in the region to roll out materials and train consultants on the delivery of the standard platform.Review vendor communication materials and assist in editing and improving them.Identify and collaborate with Subject Matter Experts in each office.Ability to travel required.Knowledge, Skills, and Abilities:2-3 years of experience in communication required. Must have a strong understanding of benefits issues and experience in training internal and external parties.College degree strongly preferred.Excellent oral and written communication skills required.Strong computer skills, with experience utilizing internal systems like an intranet for workflow and communication, and proficiency in marketing software like InDesign. Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook required.Highly detail-oriented with strong administrative and organizational skills.Effective interpersonal, organizational, and time-management skills are required.Ability to work effectively in a fast-moving environment with shifting priorities and significant activity.
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