Samsung Electronics America
Sr. Director, Sales Enablement and Training (Plano, TX)
Samsung Electronics America, Plano, Texas, us, 75086
Position Summary
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances, and enterprise solutions. Our passion for innovation has been the common thread throughout our history. We’ve grown into one of the most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.
Division Overview
The Samsung Electronics America Retail Division is a growing and best-in-class organization within Samsung worldwide. We continue to challenge the existing retail models and processes to make this team the home for talented, driven, and creative professionals, who want to be on the front lines of consumer electronics sales. Our team relishes the opportunity to push Samsung’s retail capabilities to be the new paradigm for consumer engagement.
Role & Responsibilities
The Sr. Director of Retail Sales Enablement and Training will be responsible for creating, building, and managing a world-class training and enablement strategy, content, and platforms for Samsung’s partner ecosystem across all three lines of business: Home Electronics, Digital Appliances, and Mobility. This leader will develop and improve end-to-end processes for training and field sales initiatives. Responsibilities include:Set the training and enablement strategy for the mobility, home entertainment, and digital appliance lines of business.Develop the strategic design, planning, and implementation of programs and processes to support retail go-to-market objectives.Provide initiative insights, program updates, and examine data and execution results.Streamline field tools and improve overall efficiency.Project manage all training and sales enablement programs.Manage end-to-end field programs including budgeting and execution.Manage a financial portfolio supporting all field sales programs.Manage multiple vendor relationships.Demonstrate strong business knowledge and leadership skills.Provide process enhancements based on feedback from the field.Provide team and organizational leadership.Ability to travel approximately 10-20% of the time.
Skills And Qualifications
Minimum Qualifications
BA Degree with a minimum of 14 years of relevant work experience or MA Degree with a minimum of 12 years’ experience.Retail management experience in store or corporate office 5+ years.Deep knowledge in retail operations, sales enablement, and training.
Preferred Qualifications
Experience program managing a 3rd party labor company.Experience with a mobile training app.Multi-unit retail experience 2+ years.
Desired Characteristics:
Ability to excel in fast-paced environments.Strength in working cross-functionally.Adaptability to move at the pace of retail.High proficiency in PowerPoint, Word, and Excel.Outstanding written and communication skills.Ability to drive and improve business cadence.
Life @ Samsung
-
https://www.samsung.com/us/careers/life-at-samsung/Benefits @ Samsung
-
https://www.samsung.com/us/careers/benefits/
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities.
#J-18808-Ljbffr
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances, and enterprise solutions. Our passion for innovation has been the common thread throughout our history. We’ve grown into one of the most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.
Division Overview
The Samsung Electronics America Retail Division is a growing and best-in-class organization within Samsung worldwide. We continue to challenge the existing retail models and processes to make this team the home for talented, driven, and creative professionals, who want to be on the front lines of consumer electronics sales. Our team relishes the opportunity to push Samsung’s retail capabilities to be the new paradigm for consumer engagement.
Role & Responsibilities
The Sr. Director of Retail Sales Enablement and Training will be responsible for creating, building, and managing a world-class training and enablement strategy, content, and platforms for Samsung’s partner ecosystem across all three lines of business: Home Electronics, Digital Appliances, and Mobility. This leader will develop and improve end-to-end processes for training and field sales initiatives. Responsibilities include:Set the training and enablement strategy for the mobility, home entertainment, and digital appliance lines of business.Develop the strategic design, planning, and implementation of programs and processes to support retail go-to-market objectives.Provide initiative insights, program updates, and examine data and execution results.Streamline field tools and improve overall efficiency.Project manage all training and sales enablement programs.Manage end-to-end field programs including budgeting and execution.Manage a financial portfolio supporting all field sales programs.Manage multiple vendor relationships.Demonstrate strong business knowledge and leadership skills.Provide process enhancements based on feedback from the field.Provide team and organizational leadership.Ability to travel approximately 10-20% of the time.
Skills And Qualifications
Minimum Qualifications
BA Degree with a minimum of 14 years of relevant work experience or MA Degree with a minimum of 12 years’ experience.Retail management experience in store or corporate office 5+ years.Deep knowledge in retail operations, sales enablement, and training.
Preferred Qualifications
Experience program managing a 3rd party labor company.Experience with a mobile training app.Multi-unit retail experience 2+ years.
Desired Characteristics:
Ability to excel in fast-paced environments.Strength in working cross-functionally.Adaptability to move at the pace of retail.High proficiency in PowerPoint, Word, and Excel.Outstanding written and communication skills.Ability to drive and improve business cadence.
Life @ Samsung
-
https://www.samsung.com/us/careers/life-at-samsung/Benefits @ Samsung
-
https://www.samsung.com/us/careers/benefits/
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities.
#J-18808-Ljbffr