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Loews Hotels, LLC.

Senior Event Manager

Loews Hotels, LLC., Coronado, California, United States, 92118


Senior Event Manager

Perched on its own 15-acre peninsula,

Loews Coronado Bay Resort

is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.Who We Are:

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.What We're Looking For:

Loews Hotels & Co seeks a Senior Event Manager to provide outstanding levels of service in coordination and execution of large scale, complex, and VIP meeting and event group business. This role is responsible for all event details and execution from time of assignment through event dates until final payment processing. The Event Manager partners with all hotel operating departments to ensure all group related events, guest room stays, and other activities are executed as planned using client specifications and Loews Hotels standards. This team member will consistently achieve an outstanding level of service, exceed client expectations, be an asset to the overall hotel operation, and in turn drive repeat business to property and to Loews Hotels.Who You Are:An established, adaptable, patient, and solution-oriented plannerCreative solution seeker that exercises flexibility to determine best outcomesEffective communicator, leading all interactions with empathy and professionalismForward thinker with an analytical approach to drive positive progressDetail-oriented while maintaining a big picture focusMasterful time manager, skilled in balancing multiple projects and deadlinesWhat You'll Be Doing:Review all assigned group files including contracts and addenda for accuracyProvide guidance and mentorship to junior Meetings & Events team membersLead client correspondence including facilitating all client communication and introduction to operational and vendor partnersBuild client relationships through maintenance of consistent, professional communication and supportOutline all details of convention events in the form of Banquet Event Orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needsCommunicate all event details, deadlines, and key documents to clients, obtain approvals and ensure client understanding of event planning processPartner with and advocate for group reservation desk and group credit and billing departments regarding receipt and input of all group reservation and payment needsPrepare impactful group resumes containing all relevant event information needed for successful operational executionDistribute accurate and thoroughly detailed Banquet Event Orders and group resumes by established deadlines to appropriate hotel departmentsDetermine event needs for pre-convention and other internal or guest facing planning meetings for all assigned groups, then coordinate and lead those meetingsMaintain accuracy of booking information in Delphi, including blocking of space, food & beverage function details, attachment of signed key event support documentsAccurately forecast and report out on group food and beverage spendOversee group room block performance, and report out on rooms utilizationDrive incremental banquet food and beverage and room rental revenue to achieve department budget goalsAttend all relevant hotel meetings and presents where appropriate, including department, staff, resume review, and banquet event order meetingsOther duties as assignedYour Experience Includes:Minimum three years progressive Meeting and Event Management experience in a full-service hotel environment with proven resultsCertified Meeting Planner Designation PreferredKnowledge of hotel operational departmentsProficient in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)Delphi and SocialTables experience preferredMust be able to work a flexible schedule, including weekends and holidays, when neededWhat We Offer:This is a bonus eligible positionCompetitive health & wellness benefits, 401(K) & company matchHybrid remote-eligible work policyPaid Sick Days, Vacation, and HolidaysTraining & Development opportunities, career growthTuition ReimbursementEmployee Hotel RatesOther discounts and moreReports to:

Director of Meetings & EventsSalary range for this position, based on experience, is $70,400.00 to $88,000.00.

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