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HMSA

Provider Operations Business Analyst

HMSA, Honolulu, Hawaii, United States, 96814


Job SummaryPay Range:

$47,500 - $88,000Note:

Individuals typically begin between the minimum to middle of the pay range.The Provider Operations Business Analyst will be responsible for performance monitoring, research, analysis, development, implementation, and coordination of Provider Operation's initiatives and related projects to ensure the highest integrity of HMSA's Provider Network data, credentialing, directories, and related operational functions. This analyst initiates and performs all activities related to the appropriate administration of these activities, which are based on an excellent working knowledge of HMSA's business as well as credentialing, contracting, and reimbursement policies while regularly demonstrating a collaborative, respectful, courteous, and service-oriented demeanor.Minimum QualificationsBachelor's degree and two years of related work experience; or an equivalent combination of education and related work experience.Effective oral and written communication skills.Good problem-solving skills.Good project management skills.Intermediate working knowledge of Microsoft Office applications.Duties and ResponsibilitiesDevelop and maintain processes and reports for internal and external performance monitoring of all provider database and credentialing activities to ensure compliance with corporate performance and/or regulatory guidelines.Understanding of healthcare laws and regulations, program guidelines, and HMSA contractual obligations that affect Provider Operations' business areas.Effectively work with external and internal teams on implementing changes and/or corrective action plans to improve outcomes and increase efficiencies identified as a result of the performance monitoring.Lead, coordinate, and represent Provider Operations on project teams and interdepartmental efforts by coordinating efforts, creating and/or contributing to requirement documents, and developing test cases related to provider data.Prepare case files for presentation to Provider Operations Leadership and Credentialing Committee in order to satisfactorily meet all standards as required by HMSA policies and procedures, State and Federal regulatory requirements, and all relevant accreditation standards pertaining to the credentialing for HMSA providers in all lines of business including commercial, Medicare, Medicaid, and ACA products.Develop and maintain Provider Operations program descriptions, policies, and procedures based on current state and federal requirements, accreditation standards, and internal process updates.Perform all other miscellaneous responsibilities and duties as assigned or directed, including database management for any escalations.

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